[jawsscripts] Re: remedy program

  • From: "Bissett, Tom" <tom.bissett@xxxxxxx>
  • To: "jawsscripts@xxxxxxxxxxxxx" <jawsscripts@xxxxxxxxxxxxx>
  • Date: Tue, 14 Jul 2015 11:51:02 -0400

Ah yes, I use the browser based version.
Tom Bisset
-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Kevin Mattingly
Sent: Tuesday, July 14, 2015 11:47 AM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] Re: remedy program
It is usable but it is not easy. You just need to work with it and learn how to
manage within the scope of what the software offers. I use the desktop client
but I don't think the web version is easily worked with.
Kevin

Sent from my iPhone

On Jul 14, 2015, at 10:38 AM, Bryan Schulz <b.schulz@xxxxxxxxxxxxx> wrote:

Hi,

That is what I expected.
Did someone create scripts for you or are you getting by without them?
Do you enter data/manage tickets?
How are blind people supposed to hope to be hired when we know the
software won't be accessible?
So the rehab agency hires a scripter, the company will most likely
hire someone else long before the scripter solves the issue and there
is only one choice of a scripter where I live.
Bryan Schulz

-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Bissett, Tom
Sent: Tuesday, July 14, 2015 9:25 AM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] Re: remedy program

We use remedy here at my work. It appears to be some what tailorable
but actually haven't tried that part. Overall it is navigable but not
a friendly experience. I suspect it depends on how it is configured,
would have an impact on its usability.
So accessable but not very user friendly.
Tom Bisset
-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Bryan Schulz
Sent: Tuesday, July 14, 2015 10:17 AM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] remedy program

Hi,

I don't know how many versions of remedy ticketing system software are
used today.
Help desk or customer service/reservationist jobs require being able
to use the remedy program.
Would anyone know how well the remedy program works with jaws?
Bryan Schulz
b.schulz@xxxxxxxxxxxxx


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