[jaws-uk] Re: various problems

What version of JAWS?
What e-mail program?
What operating system?

George. 

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Paul
Roberts
Sent: 27 December 2004 16:25
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] various problems 

Hi all,

I have been having several problems lately and wondered
whether someone could give me some kind of step by step
instruction in order to try and solve them.

I have noticed lately that JAWS is tending to crash whilst I
am reading through my E-mails.  This despite me having this
application maximised.

Sometimes if I am not doing anything on the machine maybe
because I have been distracted say buy the phone or
something, I will go back to my PC only to find that JAWS
has fallen silent.

The other day, I switched on only to find that JAWS crashed
almost near the end of the switch on process and I had to
start all over again.

Today I have been unabel until now that is to read anything
on outlook.
This is not the first time this has happened this year.

I went onto outlook and found it very sluggish and also I
was unable to read any mail.

I got round this by going to the home page of my ISP in
order to read the latest messages that had come in.

Earlier today I spoke to the technical people and they had
advised that I should disable and then enable my antivirus
but I am a little hesitant to do this just in case I do
something wrong.

I am also finding that as I arrow down through messages that
JAWS will start to be a little sluggish but this soon rights
itself.

Sorry for the length of this E-mail but hope you can help.

I am using Windows mE and also outlook express version 5.

Thanks for reading.

Regards

Paul.


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