[jaws-uk] Re: various problems
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Tue, 28 Dec 2004 15:44:02 -0000
Hi Paul,
I'd suggest three things to begin with. Do the following
with nothing else running except JAWS.
First, clear out the contents of the TEMP (Temporary Files)
folder(s). You may find there is one in the root c:\temp,
and possibly another c:\windows\temp.
Second, clear out the Recycle Bin. (Even though the next
process will do it also)
Third, perform a Disk Cleanup to get rid of other
unnecessary files such as Temporary Internet files, etc.
You might also consider doing a Defrag to generally tidy up
the disk.
If nothing else, you might see an improvement in general
performance.
If at all possible, and I appreciate this may need sighted
help, try and find out if there are any error messages with
details appearing which might give us a clue as to what
program is actually causing the error.
George.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Paul
Roberts
Sent: 28 December 2004 15:26
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: various problems
Hi George,
As well as using Windows ME and outlook express version 5, I
am using JAWS version 4.02.
Hope this helps.
Regards
Paul.
P.S. I also have 128 memory.
----- Original Message -----
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, December 27, 2004 7:43 PM
Subject: [jaws-uk] Re: various problems
What version of JAWS?
What e-mail program?
What operating system?
George.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Paul
Roberts
Sent: 27 December 2004 16:25
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] various problems
Hi all,
I have been having several problems lately and wondered
whether someone could give me some kind of step by step
instruction in order to try and solve them.
I have noticed lately that JAWS is tending to crash whilst I
am reading through my E-mails. This despite me having this
application maximised.
Sometimes if I am not doing anything on the machine maybe
because I have been distracted say buy the phone or
something, I will go back to my PC only to find that JAWS
has fallen silent.
The other day, I switched on only to find that JAWS crashed
almost near the end of the switch on process and I had to
start all over again.
Today I have been unabel until now that is to read anything
on outlook.
This is not the first time this has happened this year.
I went onto outlook and found it very sluggish and also I
was unable to read any mail.
I got round this by going to the home page of my ISP in
order to read the latest messages that had come in.
Earlier today I spoke to the technical people and they had
advised that I should disable and then enable my antivirus
but I am a little hesitant to do this just in case I do
something wrong.
I am also finding that as I arrow down through messages that
JAWS will start to be a little sluggish but this soon rights
itself.
Sorry for the length of this E-mail but hope you can help.
I am using Windows mE and also outlook express version 5.
Thanks for reading.
Regards
Paul.
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