[jaws-uk] various problems

Hi all,

I have been having several problems lately and wondered whether someone
could give me some kind of step by step instruction in order to try and
solve them.

I have noticed lately that JAWS is tending to crash whilst I am reading
through my E-mails.  This despite me having this application maximised.

Sometimes if I am not doing anything on the machine maybe because I have
been distracted say buy the phone or something, I will go back to my PC only
to find that JAWS has fallen silent.

The other day, I switched on only to find that JAWS crashed almost near the
end of the switch on process and I had to start all over again.

Today I have been unabel until now that is to read anything on outlook.
This is not the first time this has happened this year.

I went onto outlook and found it very sluggish and also I was unable to read
any mail.

I got round this by going to the home page of my ISP in order to read the
latest messages that had come in.

Earlier today I spoke to the technical people and they had advised that I
should disable and then enable my antivirus but I am a little hesitant to do
this just in case I do something wrong.

I am also finding that as I arrow down through messages that JAWS will start
to be a little sluggish but this soon rights itself.

Sorry for the length of this E-mail but hope you can help.

I am using Windows mE and also outlook express version 5.

Thanks for reading.

Regards

Paul.


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