Hi Darran,
I had exactly the same problem on a machine (Win XP) when I installed Jaws
5.1 for the first time - you can't access Help using any method. But I
still had Jaws 4.5 running as well and I decided to uninstall that and then
try again, then the Help worked OK. I assumed that was the problem,
although it's a shame as I'd still like to have 4.5 available sometimes.
Have you still got 4.5 running as well?
Belinda
----- Original Message -----
From: "Darran Ross" <darran.ross@xxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Sunday, July 31, 2005 1:01 AM
Subject: [jaws-uk] Re: Trouble Accessing Help in 5.1
** To leave the list, click on the immediately-following link:-Flor, thanks for the reply. Unfortunately it hasn't helped.
My problem with the Help feature is that absolutely nothing happens when I enter on Help from the options. Its as if I didn't select and enter on anything. The desktop remains the only thing showing.
Also, the information to operate and handle multi-select lists within an Extended List Box didn't work.
I followed your directions to the letter, but the list remained closed and inaccessible.
I'm getting pretty ticked off with dear old JAWS at the mo. I realise there
could be a multitude of reasons why these things aren't working, at the
minute I've just decided its all the fault of JAWS!
Darran
----- Original Message ----- From: "Flor Lynch" <florlync@xxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Saturday, July 30, 2005 2:43 AM
Subject: [jaws-uk] Re: Trouble Accessing Help in 5.1
| Hi Darran,
|
| Did you hit the F6 key after hitting enter? Do that, and you might then
| be able to read the text pane in the JAWS help.
|
| Now, for the multi-select combo box issue. To make multiple selections
| in a multi select combo box, get the cursor on
| the combo box, then go into forms mode with the enter key and then do a
| shift key with F8 to go into extended select mode.
| Now as you up and down arrow, use the space bar to select or unselect an
| item. When you are finished, use shift key plus F8 again to get out of
| extended select mode. You can now tab to the go button or next form
| field
|
| ----- Original Message ----- | From: "Darran Ross" <darran.ross@xxxxxxxxxxxxx>
| To: "Jaws-UK" <Jaws-uk@xxxxxxxxxxxxx>
| Sent: Saturday, July 30, 2005 1:34 AM
| Subject: [jaws-uk] Trouble Accessing Help in 5.1
|
|
| Hi List.
|
| I'm trying to get some help from JAWS 5.1, but each time I try, nothing
| at
| all happens! I've tried doing it with Insert J and through the System
| Tray,
| both have failed.
|
| I arrow my way to the particular help I'm after, Keyboard Commands in
| this
| case, but after I hit enter on that topic, nothing appears. The same
| happened when I tried the general JAWS Help Topics option as well.
|
| Advice gratefully received, and as I can't find the answers I'm looking
| for
| from JAWS, here's the other question I need answered.
|
| Could someone pleas let me have the keystrokes needed to operate an
| Extended
| List Box.
|
| I need to select several options from several of these list boxes and
| I'm
| having a real hard time trying to access the relevant info.
|
| Many thanks.
|
| Darran