[jaws-uk] Re: Trouble Accessing Help in 5.1
- From: "Mullins, Chris" <Chris.Mullins@xxxxxxxxxxxxxxx>
- To: "'jaws-uk@xxxxxxxxxxxxx'" <jaws-uk@xxxxxxxxxxxxx>
- Date: Wed, 3 Aug 2005 08:15:25 +0100
Darren
I had a problem with Jaws help when I had to move to a new PC at work and I
still don't know how they managed to get it working. During this time I
found the fololowing on the Freedom Scientific web site which may help you.
Cheers
Chris
Short Description:
JAWS help is not working when JAWS is run as a service under Windows 2000,
service pack 3 or 4.
Problem:
JAWS does not properly announce the HTML help pages. The tree view items are
all identified as "Topics." When you choose a topic and press F6 to view the
text for that topic, JAWS does not speak. These symptoms are limited to JAWS
4.51 and 5.0 with Windows 2000, service pack 3 or 4 when JAWS is configured
to start automatically (run as a service).
Solution:
When you need to refer to the online JAWS Help files, you have two options:
Option 1:
With JAWS running, you can perform the following:
1. Use Windows Explorer or My Computer to open your JAWS folder; either
JAWS50 or JAWS451.
2. Open the Help folder, then the ENU folder and locate the file named
JFW.chm.
3. Select the file and press ENTER. The online JAWS help will open and will
be fully accessible.
Option 2:
1. Quit JAWS, then restart using either the Run dialog or, if you have
defined one, a hot key.
When you have finished using the online help, if you prefer to set JAWS back
to run as a service, you can perform the following:
2. Exit JAWS then press WINDOWS KEY+R and type "net start jfwservice" to
restart JAWS as a service.
-----Original Message-----
From: Darran Ross [mailto:darran.ross@xxxxxxxxxxxxx]
Sent: 01 August 2005 22:03
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Trouble Accessing Help in 5.1
Thanks for the suggestion Belinda, but unfortunately there's no 4.5 on this
computer. I've got 5.00.844 and 5.1.383.
I'll keep trying different ways to fix this, but a re-install may be the
way I'll have to go.
Darran
----- Original Message -----
From: "Belinda" <bcpfizz@xxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Sunday, July 31, 2005 11:13 AM
Subject: [jaws-uk] Re: Trouble Accessing Help in 5.1
| Hi Darran,
| I had exactly the same problem on a machine (Win XP) when I installed Jaws
| 5.1 for the first time - you can't access Help using any method. But I
| still had Jaws 4.5 running as well and I decided to uninstall that and
then
| try again, then the Help worked OK. I assumed that was the problem,
| although it's a shame as I'd still like to have 4.5 available sometimes.
| Have you still got 4.5 running as well?
| Belinda
|
| ----- Original Message -----
| From: "Darran Ross" <darran.ross@xxxxxxxxxxxxx>
| To: <jaws-uk@xxxxxxxxxxxxx>
| Sent: Sunday, July 31, 2005 1:01 AM
| Subject: [jaws-uk] Re: Trouble Accessing Help in 5.1
|
|
| > Flor, thanks for the reply. Unfortunately it hasn't helped.
| >
| > My problem with the Help feature is that absolutely nothing happens when
I
| > enter on Help from the options. Its as if I didn't select and enter on
| > anything. The desktop remains the only thing showing.
| >
| > Also, the information to operate and handle multi-select lists within an
| > Extended List Box didn't work.
| >
| > I followed your directions to the letter, but the list remained closed
and
| > inaccessible.
| >
| > I'm getting pretty ticked off with dear old JAWS at the mo. I realise
| > there
| > could be a multitude of reasons why these things aren't working, at the
| > minute I've just decided its all the fault of JAWS!
| >
| > Darran
| >
| > ----- Original Message -----
| > From: "Flor Lynch" <florlync@xxxxxx>
| > To: <jaws-uk@xxxxxxxxxxxxx>
| > Sent: Saturday, July 30, 2005 2:43 AM
| > Subject: [jaws-uk] Re: Trouble Accessing Help in 5.1
| >
| >
| > | Hi Darran,
| > |
| > | Did you hit the F6 key after hitting enter? Do that, and you might
then
| > | be able to read the text pane in the JAWS help.
| > |
| > | Now, for the multi-select combo box issue. To make multiple
selections
| > | in a multi select combo box, get the cursor on
| > | the combo box, then go into forms mode with the enter key and then do
a
| > | shift key with F8 to go into extended select mode.
| > | Now as you up and down arrow, use the space bar to select or unselect
an
| > | item. When you are finished, use shift key plus F8 again to get out
of
| > | extended select mode. You can now tab to the go button or next form
| > | field
| > |
| > | ----- Original Message -----
| > | From: "Darran Ross" <darran.ross@xxxxxxxxxxxxx>
| > | To: "Jaws-UK" <Jaws-uk@xxxxxxxxxxxxx>
| > | Sent: Saturday, July 30, 2005 1:34 AM
| > | Subject: [jaws-uk] Trouble Accessing Help in 5.1
| > |
| > |
| > | Hi List.
| > |
| > | I'm trying to get some help from JAWS 5.1, but each time I try,
nothing
| > | at
| > | all happens! I've tried doing it with Insert J and through the System
| > | Tray,
| > | both have failed.
| > |
| > | I arrow my way to the particular help I'm after, Keyboard Commands in
| > | this
| > | case, but after I hit enter on that topic, nothing appears. The same
| > | happened when I tried the general JAWS Help Topics option as well.
| > |
| > | Advice gratefully received, and as I can't find the answers I'm
looking
| > | for
| > | from JAWS, here's the other question I need answered.
| > |
| > | Could someone pleas let me have the keystrokes needed to operate an
| > | Extended
| > | List Box.
| > |
| > | I need to select several options from several of these list boxes and
| > | I'm
| > | having a real hard time trying to access the relevant info.
| > |
| > | Many thanks.
| > |
| > | Darran
| >
| ** To leave the list, click on the immediately-following link:-
| ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
| ** If this link doesn't work then send a message to:
| ** jaws-uk-request@xxxxxxxxxxxxx
| ** and in the Subject line type
| ** unsubscribe
| ** For other list commands such as vacation mode, click on the
| ** immediately-following link:-
| ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq]
| ** or send a message, to
| ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
|
|
** To leave the list, click on the immediately-following link:-
** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** jaws-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Find out about The Experian Conference 2005 at www.experian.co.uk/conference2005
==========================================================================
Information in this e-mail and any attachments are confidential, and may not be
copied or used by anyone other than the addressee, nor disclosed to any third
party without our permission. There is no intention to create any legally
binding contract or other binding commitment through the use of this electronic
communication unless it is issued in accordance with the Experian Limited
standard terms and conditions of purchase or other express written agreement
between Experian Limited and the recipient Experian Limited (registration
number 653331) Registered office: Talbot House, Talbot Street, Nottingham NG80
1TH
Although Experian has taken reasonable steps to ensure that this communication
and any attachments are free from computer virus, you are advised to take your
own steps to ensure that they are actually virus free.
** To leave the list, click on the immediately-following link:-
** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** jaws-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
