MessageHello Val, The Word 2K files may be "read only", and my suggestion will work to solve those files? The OutLook emails will speak the dreaded words ifr you have just TABBED into them to read them. You won't get the same response if you are Forwarding or replying to them. The "Read Only" status is their default, and to get rid of the dreaded phrase, you will have to look for the phrase in the OutLook script files. An action I do not recommend. Geoff and Sabin ----- Original Message ----- From: Val Brown To: jaws-uk@xxxxxxxxxxxxx Sent: Saturday, December 11, 2004 9:37 PM Subject: [jaws-uk] READ ONLY MESSAGE Hi Geoff, thanks for the information. I am using MS Word 2000 and MS Outlook. The Read Only message seems only to have occurred since I installed the upgrade - will try your suggestion - any more ideas? Regards Val and Zimba Val Brown