Hello, Chris, thanks for the suggestion about the video interceptor. I had already tried this, following a suggestion by Freedom Scientific, and actually replaced the version 6 interceptor with that from version 5.1 just in case that could have made the difference, but there was no benefit from installing the older interceptor, so I reinstalled the file from version 6. George, I have unchecked the "automatically restart" option in the System Failure section and hope that this might yield some useful information. The PC hasn't rebooted itself since I made the change, but I'm sure it will do so later today. Regards, Caroline. ***************************************************************************************** This E Mail, with attachments if any, is confidential and is intended solely for the use of the individual or organisation to whom it is addressed. If you are not the intended recipient, or have received it in error, please notify the originator immediately and delete it from your system. You should not use, copy, alter or disclose the contents of this message. All information contained in or opinions expressed in this E Mail is that or are those of the author and are expressly not that or those of North Lincolnshire Council who will not accept any liability for or arising in any way from the contents thereof. North Lincolnshire Council accepts no responsibility for loss or damage howsoever arising from the E Mail's use, including from a Virus. ***************************************************************************************** The average family throws out six trees worth of paper a year - respect the environment and green by example; only print out this e mail and/or attachments if you have to. Thank You. ***************************************************************************************** ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq