[jaws-uk] Re: Problems With Jaws 6.0
- From: "Scott Wood" <scott.wood@xxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Fri, 7 Jan 2005 13:10:15 -0000
Hi Caroline
I have not experienced any of the sluggishness/reboot problems you have
mentioned, but I have experienced the alt+tab scenario where Jaws does not
announce the application that has been switched to.
Occasionally, for some inexplicable reason, I am put into the logoff user
dialogue box, but I can just escape out of this, so I haven't worried about
it too much. This may be similar to the problem you have experienced. I am
using XP SP1 with JFW6 and it does feel generally more unstable than 5.1.
As you said, some of the new features in V6 are really good, but I am afraid
that this has been at the expense of reliability and stability. I wouldn't
be surprised if a V6 patch came out soon for some of these problems.
Respectfully ... Scott
T: 0117 955 0605
M: 0787 078 0727
F: 0117 902 5680
E: scott.wood@xxxxxxxxxxxxxxxx
----- Original Message -----
From: <Caroline.Ford@xxxxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Friday, January 07, 2005 12:42 PM
Subject: [jaws-uk] Problems With Jaws 6.0
> Hello,
>
> I am using Jaws 6.00.406 on a Windows 2000 PC with service pack 3
> installed. I have a 1.6 Pentium 4 and 1 gb of RAM. I also have a
> PowerBraille 65/80 attached.
>
> During the two years I have been using this PC, I have never known it to
> spontaneously re-boot, but since installing Jaws 6.0 just before
Christmas,
> it has done so four times. There is no warning that the PC is going to
> re-boot except that the system becomes rather sluggish and Jaws will no
> longer report what is under the cursor as normal. Refreshing the screen
> with Insert+Escape cures this problem for a few seconds, but then Jaws
> becomes unresponsive again.
>
> When this misbehaviour starts, I check in Task Manager and my CPU usage is
> up at 100%. Shortly afterwards, the PC re-boots. On a couple of
> occasions, when I have noticed sluggishness setting in, I have managed to
> unload Jaws 6 and run 5.1 instead, after which point the system behaves
> normally.
>
> Another problem I have found with Jaws 6 is that, when reading through a
> long text file in Wordpad (500k plus), if I press Insert+2 for say all,
> Jaws starts reading in an entirely different position from where the
cursor
> is situated. I don't know whether this is related to the
> sluggishness/re-booting problem or not, but there is definitely a problem
> which has been introduced into my system with Jaws 6. Also, when holding
> down alt and pressing tab to cycle through running applications, Jaws 6
> only announces the name of the program about 50% of the time. I
frequently
> have to release the alt key to find out which program I have actually
> landed on.
>
> The only difference in the programs I am now running is that I am using
> Jaws 6.0 instead of 5.10. Nothing else has been updated. Nothing is
being
> written to the JFW.RPT file when the crashes occur.
>
> I've tried repairing Jaws but this has had no effect.
>
> I have reported this problem to FS but have not had a response. If anyone
> else has experienced strange symptoms on a PC with similar specs to mine,
> or if anyone has any ideas about what I should try to do to get things
> working properly again, I'd be glad to hear from you. I like some of the
> new features of Jaws 6, but feel that it's safer to revert to 5.1 for the
> time being until this problem can be resolved.
>
> Regards,
>
> Caroline Ford.
>
>
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