[jaws-uk] Re: Problems With Jaws 6.0
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Tue, 11 Jan 2005 10:09:57 -0000
Hi Caroline,
It is essential to try and track down what is causing the
re-boot, which may or may not be caused by JAWS. We can do
this as follows.
Right click on "My Computer" and select Properties. Now go
to the Advanced Tab, and down to the "Startup and Recovery"
section of this dialog where you need to click on the
"Settings" button.
This brings up the "Startup and Recovery" dialog. Go down
to the "System Failure" section, and uncheck "Automatically
Restart". Click OK.
Now when your system would normally do one of its re-boots,
it will stop and display the error which is causing the
problem.
I'm afraid you may not have speech at this point, so you may
need to get sighted assistance to determine what the error
is and what program is causing it.
George.
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx
> [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of
> Caroline.Ford@xxxxxxxxxxxxxxxxx
> Sent: 11 January 2005 08:57
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] Re: Problems With Jaws 6.0
>
>
> Hello,
>
> Scott, You have a different graphics card from mine, but I
am
> going to download the latest version of my graphics driver
> which might help with the
> Alt+Tab problem. The TSN which Robin posted contains
reference to a
> Alt+driver
> which is newer than the one I have installed at present,
and
> there will most likely be newer versions even than that,
so
> it's definitely worth trying the upgrade to eliminate
another
> possibility.
>
> I am still having the problem with Jaws 6 where the PC
will
> become sluggish after four hours or so and then re-boot of
> its own accord. I don't know if graphics drivers could be
> responsible for this or whether there's something more
> fundamentally wrong with the way Jaws 6 behaves on my PC.
> For the first time ever I received the following message
> yesterday when trying to save a large document in Wordpad
> while using Jaws 6:
>
> DDE Server Window: WORDPAD.EXE - Application Error The
> instruction at "0x772b2092" referenced memory at
> "0xfd1dd400". The memory could not be "read".
> Click on OK to terminate the program
> Click on CANCEL to debug the program
>
> I will try the graphics update first though and hope that
> this will cure all the problems in one go.
>
> Regards,
>
> Caroline.
>
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