Thank you, Brian for your prompt action. I have now successfully activated J-Tools 3, and thank you very much for releasing this version so soon. From: j-tools-bounce@xxxxxxxxxxxxx [mailto:j-tools-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: 08 December 2009 19:31 To: j-tools@xxxxxxxxxxxxx Subject: [j-tools] Re: Problem with my J-Tools Authorisation Hi You should now be able to go ahead and activate, thank you. From: j-tools-bounce@xxxxxxxxxxxxx [mailto:j-tools-bounce@xxxxxxxxxxxxx] On Behalf Of Stuart Deadman Sent: Tuesday, 8 December 2009 5:56 AM To: j-tools@xxxxxxxxxxxxx Subject: [j-tools] Problem with my J-Tools Authorisation When I install my Authorisation file for J-Tools, I get the Error message: The required version between Jaws 9.0 and 1.0 is not installed on this computer. I have only got Jaws 11 installed on my computer. How can I Authorise J-tools? Stuart Deadman