Hi Stuart I will help you resolve this later today and will write to you off list. From: j-tools-bounce@xxxxxxxxxxxxx [mailto:j-tools-bounce@xxxxxxxxxxxxx] On Behalf Of Stuart Deadman Sent: Tuesday, 8 December 2009 5:56 AM To: j-tools@xxxxxxxxxxxxx Subject: [j-tools] Problem with my J-Tools Authorisation When I install my Authorisation file for J-Tools, I get the Error message: The required version between Jaws 9.0 and 1.0 is not installed on this computer. I have only got Jaws 11 installed on my computer. How can I Authorise J-tools? Stuart Deadman