Andy, Andy, Andy... I don't live in Haifa, Israel either, but that doesn't change the fact that when PSS looks to get assistance from the product team, they turn to me. When my managers (in Haifa and Redmond) tell me to take my marching orders from dslreports, I'll certainly do that. Until then, I'll follow what the folks that actually pay me say. "Used to.."; now there's an interesting statement - when was he fired? -----Original Message----- From: Andrew English [mailto:andrew@xxxxxxxxxxxxxxxxxxxxxx] Sent: Wednesday, June 22, 2005 5:32 AM To: [ISAserver.org Discussion List] Subject: [isalist] RE: ISA 2004 on VMWare ESX http://www.ISAserver.org Jim, a) you don't live in India therefore you don't speak for the support team. Yes I know that MS has moved all support to India because of cheap labor, it's just too bad they never bothered to educate the engineers over there on how to listen customers, and speak how to proper ENGLISH. b) why don't you take some time and head over to www.dslreports.com and click on their Microsoft Help forum and ask how many people who have used VMware or Virtual PC have actually received Support from Microsoft. I think you'd be surprised to find out just how many people have gotten support; plus you maybe laughed at. I have had this debate with people there many times, each time the crowd who has received support from MS has come back to haunt me. c) a colleague of mine who use to work on the support line in Mississauga, ON, Canada a year or so ago had countless run ins with people using VMware. Their policy was to support them as long as determined that the issue is not a VM/Virtual PC issue. So you see Jim, you being just one person in one part of Microsoft can not speak for the entire company which you have no control over. Microsoft Canada, India, etc are handled a lot differently than the Microsoft USA. The only one who has any really control is Steve and Bill, so since your name is either or I suggest that you sit down and drink some coco cola. :) Andrew -----Original Message----- From: Jim Harrison [mailto:Jim@xxxxxxxxxxxx] Sent: Tuesday, June 21, 2005 9:28 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: ISA 2004 on VMWare ESX http://www.ISAserver.org Gove me a PSS engineer name or cease your prattling. It seems I may need to educate our support engineers - the official product team stance is "not supported". Yes, I speak for the team. ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: jim@xxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist Report abuse to listadmin@xxxxxxxxxxxxx All mail to and from this domain is GFI-scanned.