[isalist] Re: 0x800733f5 error & order of polices issue

  • From: "Jim Harrison" <Jim@xxxxxxxxxxxx>
  • To: <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 16 May 2007 10:37:03 -0700

http://www.ISAserver.org
-------------------------------------------------------
  
Only two choices, then - ISAInfo or ISABPAPack.
There is a reason ISA is denying this traffic, but "why" is unavailable
outside your environment without these tools.
Make your choice and we can work from there.

-----Original Message-----
From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx]
On Behalf Of Danny
Sent: Wednesday, May 16, 2007 9:55 AM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: 0x800733f5 error & order of polices issue

Correct, I should have specified it was "Outbound".


On 5/16/07, Jim Harrison <Jim@xxxxxxxxxxxx> wrote: 

        http://www.ISAserver.org
        ------------------------------------------------------- 
        
        Protocols = TCP 57017
        ..is only part of the definition.
        What is the primary connection; outbound or inbound?
        Any secondary connections?
        
        -----Original Message-----
        From: isalist-bounce@xxxxxxxxxxxxx
<mailto:isalist-bounce@xxxxxxxxxxxxx>
[mailto:isalist-bounce@xxxxxxxxxxxxx]
        On Behalf Of Danny
        Sent: Wednesday, May 16, 2007 7:35 AM
        To: isalist@xxxxxxxxxxxxx <mailto:isalist@xxxxxxxxxxxxx> 
        Subject: [isalist] Re: 0x800733f5 error & order of polices issue
        
        No mention of HTTPS. Just TCP 57017. The parameters, as in the
        properties of the policy? As simple as can be:
        
        Order = 1
        Action = Allow
        Protocols = TCP 57017
        From = Local Host
        To = External (for testing purposes, otherwise would be
destination
        Internet IP)
        Users = All Users (default)
        Schedule = Any tiiime (default) 
        Content Types = default
        
        
        
        
        On 5/16/07, Amy Babinchak < amy@xxxxxxxxxxxxxxxxxxxxxxxxxx
        <mailto: amy@xxxxxxxxxxxxxxxxxxxxxxxxxx
<mailto:amy@xxxxxxxxxxxxxxxxxxxxxxxxxx> > > wrote:
        
                https 57017? Are you serious? If so, that developer
should be
        fired.
        
        
        
                From: isalist-bounce@xxxxxxxxxxxxx [mailto:
        isalist-bounce@xxxxxxxxxxxxx
<mailto:isalist-bounce@xxxxxxxxxxxxx> ] On
        Behalf Of Steve Moffat
                Sent: Tuesday, May 15, 2007 5:29 PM
        
                To: ISA Mailing List
                Subject: [isalist] Re: 0x800733f5 error & order of
polices issue
        
        
        
                Add an https tunnel for that port and try it....... 
        
        
        
                From: isalist-bounce@xxxxxxxxxxxxx [mailto:
        isalist-bounce@xxxxxxxxxxxxx <mailto:
isalist-bounce@xxxxxxxxxxxxx <mailto:isalist-bounce@xxxxxxxxxxxxx> > ]
On
        Behalf Of Danny
                Sent: Tuesday, May 15, 2007 5:42 PM
                To: ISA Mailing List
                Subject: [isalist] Re: 0x800733f5 error & order of
polices issue
        
        
        
                Thanks, Amy. I have created an all outbound rule to the
        destination IP address and only see the connections to TCP 57017
denied
        by the last rule (SBS Internet Access). Unfortunately I am being
        challenged by:
        
                * The software developer insists the software must run
on the
        server; which happens to be SBS 2003 Prem.
                * The software developer (at this point) will not go
beyond
        stating that TCP 57017 is the only necessary network traffic to
be 
        permitted
                * The software is key this business and there really
aren't many
        alternatives
                * The software runs on the SBS server which is also the
ISA
        server (which should still be possible to figure out) 
                * ISA monitoring is not providing me anymore detail
other than
        the denied TCP 57017 connection; although I will run another
test
                * The software does not have any network settings or
pseudo /
        non-compatible CERN Web proxy settings 
                * The all Outbound rule you suggested did not work;
although I
        will run another test
                * The software worked before the ISA firewall was
installed
        because they simply had NAT router without true firewall
functionality 
        
                Cheers,
        
                ...D
        
        
        
                On 5/15/07, Amy Babinchak
<amy@xxxxxxxxxxxxxxxxxxxxxxxxxx>
        wrote:
        
                Danny,
        
        
        
                The order of your policies is not being ignored. Isa
will read
        them top down. Since you're hitting the SBS Internet Access rule
this
        means that the traffic does not apply to the rule that you have
created. 
        When that's the case, ISA moves on down checks the next rule.
Finally it
        reaches the SBS Internet Access Rule and since there's no
authentication
        it is denied.
        
        
        
                So, as I said before, the rule isn't configured
correctly. You 
        need to find out what that apps wants and the configure your
rule
        accordingly or take my suggestion and set up a rule allowing all
        outbound to that specific IP address.
        
        
        
                Amy
        
        
        
                From: isalist-bounce@xxxxxxxxxxxxx [mailto:
        isalist-bounce@xxxxxxxxxxxxx <mailto:
isalist-bounce@xxxxxxxxxxxxx <mailto:isalist-bounce@xxxxxxxxxxxxx> > ]
On
        Behalf Of Danny
                Sent: Tuesday, May 15, 2007 1:07 PM
        
        
                To: isalist@xxxxxxxxxxxxx
                Subject: [isalist] Re: 0x800733f5 error & order of
polices issue 
        
        
        
                Jim,
        
                I appreciate your educational tidbits, but when you are
dealing
        with humans and software sometimes assumptions are inevitable.
In fact,
        it is clear that you are not immune to making assumptions. 
        
                1) By stating the obvious that "Assumptions get you
nowhere",
        you assume that assuming is my favorite activity and always gets
me
        positive results
                2) By providing a WSUS and AU 101, you assume that I did
not 
        understand the difference between a WSUS client and an
Internet-based
        Automatic Update client, did not read the KB's, was not the one
who
        installed WSUS, and have no clue
                3) By challenging my knowledge of who Amy is, you assume
that I 
        had no idea who Amy is and didn't care. First of all, where did
I not
        show respect to Amy? Secondly, do you want all ISA list posts to
begin
        with "Yes, I know who Amy is, so um don't ask me"?
        
                Anyway, yes, I did bring up some Microsoft pain points
and I
        will respond to any further responses offline. As you know this
list has
        been very flexible with OT posts, so my addition is nothing to
call home 
        about.
        
                Re: cutting off the thread, I would say 70% of the reply
content
        is redundant and has no value in the conversation. The archives
should
        be stored by threaded conversation, but I will respond in the
format you 
        request.
        
                I will analyze the ISAINFO output, but for future
reference, can
        you please direct me to documentation that will explain why the
order of
        polices is being ignored OR why I would not see all denied
traffic in 
        the ISA 2004 SP2 monitoring default state (Log record type =
Firewall or
        Web Proxy & Log time = LiveConnection Status = live)?
        
                Thanks,
        
                ...D
        
        
                On 5/15/07, Jim Harrison < Jim@xxxxxxxxxxxx> wrote:
        
                        http://www.ISAserver.org
        
------------------------------------------------------- 
        
                        Assumptions get you nowhere.
                        You brought up the plethora of pain-points -
expect
        someone to answer
                        them.
                        WSUS and the Internet-based updates process
works very 
        differently,
                        because the WSUS server determines for the
client what
        is required and
                        what is not.  Amy has a clue (several,
actually); this
        is a rare
                        commodity in the SBS community and you should
feel free 
        to take
                        advantage of it when it appears.
        
                        Also, please stop cutting off the thread.  It
makes
        archive searches
                        very nearly meaningless.
        
                        Regarding the "custom app", the log snips you
provide 
        clearly indicate
                        that your rule is not being applied, since the
denying
        rule is quoted as
                        "SBS Internet Access Rule".
                        The best way to express your ISA policies is to
use 
        ISAInfo.
                        You can respond offline if you like.
        
                        Jim
        
                        -----Original Message-----
                        From: isalist-bounce@xxxxxxxxxxxxx 
        [mailto:isalist-bounce@xxxxxxxxxxxxx]
                        On Behalf Of Danny
                        Sent: Tuesday, May 15, 2007 7:53 AM
                        To: isalist@xxxxxxxxxxxxx
<mailto:isalist@xxxxxxxxxxxxx> 
                        Subject: [isalist] Re: 0x800733f5 error & order
of
        polices issue
        
        
                        On 5/15/07, Amy Babinchak <
        amy@xxxxxxxxxxxxxxxxxxxxxxxxxx
<mailto:amy@xxxxxxxxxxxxxxxxxxxxxxxxxx> > wrote:
        
                                Your rule must not be configured
correctly. What
        does your
                        custom rule look like? The only reason that the
SBS
        Internet Access Rule 
                        would deny anything outbound is if the app isn't
        authenticating. It's
                        not uncommon. My bet is that the app doesn't
only
        require that specific
                        TCP high port but a range of them. I'd base the
rule on 
        the IP address
                        it's trying to reach instead.
        
        
                        The policy is: Custom Protcol TCP 57017
Outbound, from
        Local Host, to
                        External, All Users.
        
        
                        Warning the following section is OT:
        
        
                                Yes, the SVCHOST issue is a nuisance.
The
        screeching is loud on
                        the mailing lists. It took me a while to figure
out what 
        everyone was
                        complaining about then I realized that I use
WSUS
        everywhere.  Implement
                        WSUS you'll be much happier.
        
                        You imply that WSUS clients are immune to this?
Most of 
        our affected
                        systems are part of WSUS installs. My
understanding is
        the Automatic
                        Update service (aka part of svchost.exe) scans
the same
        way a non-WSUS
                        client does, therefore they are both affected. 
        
        
                        Sorry for bringing this OT item into the
conversation,
        but the last two
                        months in particular have been difficult to
support
        Microsoft
                        environments when dealing with DNS RPC mgmt 
        vulnerability, ISA 2004 SP3
                        install woes, a publicly unavailable (two hours
MS PSS
        phone call) KB
                        for restoring the ability to publish Outlook
forms to
        the Organizational
                        Forms Library in Exchange, and this AU/svchost
issue -
        but looks like
                        there is a follow-up:
        
        
http://blogs.technet.com/wsus/archive/2007/05/15/srvhost-msi-issue-follo

        
                        w-up.aspx
        
                        Anyway, can we focus on what I am doing wrong
with this
        ISA issue, that
                        would be much appreciated.
        
        
                        ...D
        
        
                        All mail to and from this domain is GFI-scanned.
        
        
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