Good morning vanessa Well got scanner and printer and copier attached to my computer I have tried and tried to scan and read on here but it keeps saying doesn't reconised it also its saying cannot find this scanners number havn't got a clue what is going on about no weill not raed letters oh dear got this scanner from Assda 18 months ago lovely wide and big one infact my nephew James can print all my articles for labels on it and print photographs of for me. very weird even our James told me it will not raed letters for me although its not ink letters just ordinary bills very weird Might get a new printer see what happens this one cost me £40 at that time Threw the instructions away very annoying because it had cerial number so when scanner on computer guide told us can't find the number well that is why Very frustrating Oh well keep trying not giving up Right going now as carer is coming at 10. have good day Love Carol x.x.x.x.