Hi Clare well I have been playing with my phone again today and have managed to hook it up to the wy fie so I should be able to get into everything now,I went to the phone shop again this morning as I could not get to ask it any questions but that was my fault,I will play again tomorrow,I have made a couple of calls on it which were good,you can even get games and u tube on it as well as lots of other things like taking a picture of text and it will read it out to you,but as I said I only have a small brain hahahaha so it will take me ages to get to grips with it love from Jenny