Can someone help me out. I have followed what I understand to be the instructions to install the V3 upgrade and continually run into the same obstacle no matter how I approach the installation. 1. I have replaced all maps, poi's, and doc's with those from the new CD's. 2. I have copied the v3.exe file to the root of the cf drive. 3. I have done a reset with "fds" and waited until the BN announced "main menu". Contrary to the instructions in the v3 readme, there was only one set of chimes, not two. 4. I then pressed "u" for utilities. 5. I then pressed "a" and it said "run program from what drive?" 6. I pressed "c" for compact flash. It then responded with "directory name? Press enter for /." 7. I pressed "enter". It responded with "program name? Press enter for braillenotetimed.exe". 8. I pressed "enter" and it responded with "command line?" 9. Again, I pressed "enter" It responded with "Welcome to . . . Press enter to start installation or esc to cancel. 10. I pressed "enter" and it almost immediately responds with "gpstalk.dll The process cannot access the file because it is being used by another process. Could not not install gpstalk.dll The process cannot access the file because it is being used by another process. To exit press enter." Where do I go from here? How do I get past this message or what am I doing wrong? Rich Irwin rich.irwin@xxxxxxxxxxx