RE: can't send to yahoo.com

  • From: "A. M. Salim" <msalim@xxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 12 Aug 2004 15:32:57 -0400 (EDT)

Hi,

> What we tell anyone who has that kind of problem is get a new ISP.
> It is not your problem, it is their problem.

I think you missed the point.  Yes, we can tell the customer to get a new
ISP, but he can decide instead to get a new web/email host, because he has
a stronger relationship with his (dumb) ISP, believes his ISP more than
us, etc.  Does not matter who is right or wrong.

Mike.

> > -----Original Message-----
> > From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> > Sent: Thursday, August 12, 2004 11:51 AM
> > To: [ExchangeList]
> > Subject: [exchangelist] RE: can't send to yahoo.com
> >
> > http://www.MSExchange.org/
> >
> > Hi,
> >
> > > Listing on one spam database is of no concern. Anyone who is blocking
> > > based on listing in one spam database does not understand the Internet.
> >
> > yea, but you'd be surprised what some system admins do out there.  We had
> > one irate customer who could not receive any emails because his ISP was
> > using http://www.blackholes.us/ as if that's an RBL!  We contacted that
> > ISP and nothing we said could convince him to stop using it as an RBL.
> > All his responses were along the lines of "you are listed and you need to
> > stop hosting spammers", as if http://www.blackholes.us/ is a list of
> > spammers!  And the end result was we had a very irate customer, upset at
> > us for no fault of ours, because some stupid admin out there did not know
> > the Internet or how to configure his mailserver to use RBL's properly.
> >
> > In other words, admins who "do not know the internet" eventually become
> > your problem, like it or not.
> >
> > $0.02
> >
> > best regards
> > Mike Salim
> >
> >
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