[ExchangeList] Re: User does not exist!
- From: <ChongJa@xxxxxxxxxxxxxxxx>
- To: <exchangelist@xxxxxxxxxxxxx>
- Date: Wed, 22 Mar 2006 14:15:19 -0500
Thanks for the feedback. It looks like there is memory leak issue with
older 3.6 ver of BES that does not close the mapi sessions for EX2003
servers and always keep the messages open at their max default which is
250. You can increase the limit, but you're essentially letting your
server be more vulnerable to degradation, that's how I see it. I read a
thread about a user who increased the limit to 2000 and BES would eat it
up to 2000 and never close the session. After checking these users, they
are on the EX2003 servers and using BES 3.6, and BES logs seem to
indicate the memory issue, so I think we're on the right track.
http://www.blackberry.ru/knowledgecenterpublic/livelink.exe/fetch/2000/8
021/8149/8064/Support_-_Memory_leak_results_in__ERR_RESOURCE_ALLOC__erro
r_and_truncated_messages_on_BlackBerry_Handhelds.html?nodeid=767441&vern
um=0
________________________________
From: Nardini, Steve [mailto:Steve.Nardini@xxxxxxxxxx]
Sent: Wednesday, March 22, 2006 12:24 PM
To: Chong, James
Subject: RE: [ExchangeList] Re: User does not exist!
I'm not totally sure what your issue is, however I saw a couple key
words and brought to mind a problem I've had before with Exchange. Was
just reminded of it this past week also. Maybe this link will help with
your problem.
http://support.microsoft.com/?kbid=830829
<http://support.microsoft.com/?kbid=830829>
Steve Nardini
IT Support Specialist
Gray Plant Mooty
500 IDS Center
80 S 8th Street
Minneapolis, MN 55402
612.632.3272 Direct
612.632.4272 Fax
Steve.Nardini@xxxxxxxxxx
________________________________
From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of
ChongJa@xxxxxxxxxxxxxxxx
Sent: Wednesday, March 22, 2006 11:04 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: User does not exist!
I'm thinking BES has something to do with this. Although I cannot locate
the user, this server is the only server has mailboxes with 250 open
messages via the BES service account. My question is doesn't BES release
the messages after it scans these BES user's mailboxes? If not this
would surely degrade performance having many BES users.
________________________________
From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Chong, James
Sent: Wednesday, March 22, 2006 10:06 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] User does not exist!
Getting event id 9646. I'm not so much as interested in the event, but
the user it talks about (user37534619) does not exist, and cannot find
him anywhere! This event for this particular user started last Saturday
and has repeated every 30mins. I went through every store on the
particular ex server, do not see this mailbox, searched through AD, LDAP
queries etc.
Mapi session "/O=American Red
Cross/OU=ARCHQ/cn=Recipients/cn=user37534619" exceeded the maximum of
250 objects of type "objtMessage".
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