[ExchangeList] Re: User does not exist!

  • From: <ChongJa@xxxxxxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 22 Mar 2006 14:15:19 -0500

Thanks for the feedback. It looks like there is memory leak issue with
older 3.6 ver of BES that does not close the mapi sessions for EX2003
servers and always keep the messages open at their max default which is
250. You can increase the limit, but you're essentially letting your
server be more vulnerable to degradation, that's how I see it.  I read a
thread about a user who increased the limit to 2000 and BES would eat it
up to 2000 and never close the session. After checking these users, they
are on the EX2003 servers and using BES 3.6, and BES logs seem to
indicate the memory issue, so I think we're on the right track. 








From: Nardini, Steve [mailto:Steve.Nardini@xxxxxxxxxx] 
Sent: Wednesday, March 22, 2006 12:24 PM
To: Chong, James
Subject: RE: [ExchangeList] Re: User does not exist!


I'm not totally sure what your issue is, however I saw a couple key
words and brought to mind a problem I've had before with Exchange.  Was
just reminded of it this past week also.  Maybe this link will help with
your problem.




Steve Nardini 
IT Support Specialist 
Gray Plant Mooty 
500 IDS Center 
80 S 8th Street 
Minneapolis, MN  55402 
612.632.3272 Direct 
612.632.4272 Fax 



From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of
Sent: Wednesday, March 22, 2006 11:04 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: User does not exist!

I'm thinking BES has something to do with this. Although I cannot locate
the user, this server is the only server has mailboxes with 250 open
messages via the BES service account. My question is doesn't BES release
the messages after it scans these BES user's mailboxes? If not this
would surely degrade performance having many BES users. 



From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Chong, James
Sent: Wednesday, March 22, 2006 10:06 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] User does not exist!


Getting event id 9646. I'm not so much as interested in the event, but
the user it talks about (user37534619) does not exist, and cannot find
him anywhere! This event for this particular user started last Saturday
and has repeated every 30mins. I went through every store on the
particular ex server, do not see this mailbox, searched through AD, LDAP
queries etc. 


Mapi session "/O=American Red
Cross/OU=ARCHQ/cn=Recipients/cn=user37534619" exceeded the maximum of
250 objects of type "objtMessage".



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