[ExchangeList] Re: Frre/Busy Issue
- From: Rick Boza <rickb@xxxxxxxxxxxxxxx>
- To: <exchangelist@xxxxxxxxxxxxx>
- Date: Wed, 18 Oct 2006 11:41:54 -0400
http://www.msexchange.org
-------------------------------------------------------I'm using entourage at
the moment, but we've deployed to many client that
only use OWA. Opening with OWA will initialize the folder structure that
let's free/busy work.
Not sure about Thunderbird, never tried that.
> From: "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
> Reply-To: <exchangelist@xxxxxxxxxxxxx>
> Date: Wed, 18 Oct 2006 10:59:32 -0400
> To: <exchangelist@xxxxxxxxxxxxx>
> Conversation: [ExchangeList] Re: Frre/Busy Issue
> Subject: [ExchangeList] Re: Frre/Busy Issue
>
> http://www.msexchange.org
> -------------------------------------------------------John,
> I have only used Outlook as Exchange client so far, so I cannot comment
> on other clients. However, the fact is, the initial FB publishing takes
> place when the new user logs on to the mailbox using the Outlook client.
> I am not sure if Entourage works exactly like Outlook, but I assume it
> does since it is a Microsoft product. So, if the new user logs on using
> Entourage it should also initialize the FB data for the new mailbox.
> Until then you will only see /////// in the FB data for the new user.
> Are you running Office 2004 SP2 in the Mac? As per Microsoft, Entourage
> 2004 with SP2 greatly enhances Entourage/Exchange integration.
>
>
> HTH.
> Regards,
> Raj Periyasamy
> MCSE(Messaging), CCNA
>
>
>
> -----Original Message-----
> From: exchangelist-bounce@xxxxxxxxxxxxx
> [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John B
> Sent: Wednesday, October 18, 2006 10:50 AM
> To: exchangelist@xxxxxxxxxxxxx
> Subject: [ExchangeList] Re: Frre/Busy Issue
>
> http://www.msexchange.org
> -------------------------------------------------------And I did log
> onto that new users mailbox.
>
> Are you saying that the new user has to log into
> Outlook atleast once? The reason I ask is because we
> have a variety of mail clients that we are using to
> retrieve email from our Exchange server.
>
> --- "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
> wrote:
>
>> http://www.msexchange.org
>>
> -------------------------------------------------------The
>> FB information for a new user does not get
>> published/initialized
>> until that person logs on to the mailbox at least
>> once.
>>
>>
>> HTH.
>> Regards,
>> Raj Periyasamy
>> MCSE(Messaging), CCNA
>>
>>
>> -----Original Message-----
>> From: exchangelist-bounce@xxxxxxxxxxxxx
>> [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf
>> Of John B
>> Sent: Wednesday, October 18, 2006 10:26 AM
>> To: exchangelist@xxxxxxxxxxxxx
>> Subject: [ExchangeList] Re: Frre/Busy Issue
>>
>> http://www.msexchange.org
>>
> -------------------------------------------------------Ok,
>> here is
>> something for you to chew on...
>>
>> I created a test user and his free/busy info doesn't
>> show up. I moved
>> his mailbox from one server to another (test box)
>> and his F/B still
>> doesn't show up. This was all done by Outlook.
>>
>> Now correct me if I'm wrong here, but no matter what
>> client someone uses
>> Exchange should still be able to convey the F/B
>> information for that
>> person's mailbox right? Even if there isn't nothing
>> to report? It
>> shouldn't be listed as /////////////
>>
>> So this seems like a backend issue if it's happening
>> to both Outlook and
>> Entourage users correct?
>>
>> ----- Original Message ----
>> From: Rick Boza <rickb@xxxxxxxxxxxxxxx>
>> To: exchangelist@xxxxxxxxxxxxx
>> Sent: Wednesday, October 18, 2006 10:05:25 AM
>> Subject: [ExchangeList] Re: Frre/Busy Issue
>>
>> http://www.msexchange.org
>>
> -------------------------------------------------------What
>> happens if a
>> Mac/T-bird user opens Outlook?
>> Is it consistent for a given user? Meaning, if you
>> look at their
>> free/busy,
>> do you see the same thing as someone else that
>> checks it?
>>
>> What If you look from OWA?
>>
>> And again, what if you create new users?
>>
>>
>>> From: John B <brookboyz1403@xxxxxxxxx>
>>> Reply-To: <exchangelist@xxxxxxxxxxxxx>
>>> Date: Wed, 18 Oct 2006 07:01:33 -0700 (PDT)
>>> To: <exchangelist@xxxxxxxxxxxxx>
>>> Subject: [ExchangeList] Re: Frre/Busy Issue
>>>
>>> http://www.msexchange.org
>>>
>>
> -------------------------------------------------------Yes,
>> that is
>> correct.
>>> Just random users have their F/B info not showing
>> up when you create a
>> meeting
>>> request. Not everyone has this issue, it seems
>> pretty random.
>>>
>>> When you create a meeting request and you select
>> some users some show
>> up as
>>> having /////////// show up as their F/B info.
>> What i'm finding out is
>>> majority of these people are Mac/Thunderbird
>> users. There are a
>> couple
>>> Outlook clients sprinkled in there as well.
>>>
>>> We only have one server so this isn't a
>> replication issue across
>> multiple
>>> servers.
>>>
>>> I'm not seeing anything that sticks out to me in
>> the Event logs.
>>>
>>> ----- Original Message ----
>>> From: Rick Boza <rickb@xxxxxxxxxxxxxxx>
>>> To: exchangelist@xxxxxxxxxxxxx
>>> Sent: Wednesday, October 18, 2006 9:33:37 AM
>>> Subject: [ExchangeList] Re: Frre/Busy Issue
>>>
>>> http://www.msexchange.org
>>>
>>
> -------------------------------------------------------If
>> you're
>> seeing random
>>> free/buy problems for individual users, you may be
>>> forced to open the mailbox using the
>> /cleanfreebusy switch from an
>> outlook
>>> client for them - if they don't have Outlook
>> available. I don't think
>>> Entourage has a switch (I ust looked, but cant
>> seem to find one) and
>> Im
>>> comfortable sayin Thunderbird doesn't.
>>>
>>> But from your description, I get the feeling this
>> is a more global
>> effect
>>> than just a few individual users where free/busy
>> doesn't show quite
>> right.
>>> Is that right? Can you give a few more details on
>> how the problem
>> presents
>>> itself? Is it some appointment are not present, or
>> they get the gray
>>> hashmarks in the free/busy lookup?
>>> If you create an appointment with multiple
>> attendees, what do you see
>> for
>>> each of them?
>>> What if some of them are on different servers?
>>> Is there anything odd in the event logs on either
>> the Exchange server
>> in
>>> question or the workstation (in the case of
>> Thunderbird I guess)?
>>> What happens if you move the user to a different
>> server?
>>> What if you move them back?
>>> Create a new user?
>>> Move that new user?
>>> Move them back?
>>>
>>> Just a few steps to get things rolling I guess...
>>>
>>>
>>>> From: John B <brookboyz1403@xxxxxxxxx>
>>>> Reply-To: <exchangelist@xxxxxxxxxxxxx>
>>>> Date: Wed, 18 Oct 2006 06:20:39 -0700 (PDT)
>>>> To: <exchangelist@xxxxxxxxxxxxx>
>>>> Subject: [ExchangeList] Re: Frre/Busy Issue
>>>>
>>>> http://www.msexchange.org
>>>>
>>
> -------------------------------------------------------The
>> thing is,
>> I don't
>>>> think all the users in question are using
>> Outlook. I think they're
>> either
>>>> using Entourage(Mac clients) or Thunderbird as
>> their mail clients.
>>>>
>>>> ----- Original Message ----
>>>> From: "Periyasamy, Raj"
>> <Raj.Periyasamy@xxxxxxxxxxxx>
>>>> To: exchangelist@xxxxxxxxxxxxx
>>>> Sent: Wednesday, October 18, 2006 9:16:19 AM
>>>> Subject: [ExchangeList] Re: Frre/Busy Issue
>>>>
>>>> http://www.msexchange.org
>>>>
>>
> -------------------------------------------------------Have
>> you tried
>>>> starting
>>>> outlook with Outlook /cleanfreebusy? This
>>>> usually clears any free/busy publishing problem
>> for individual
>>>> mailboxes.
>>>>
>>>> HTH.
>>>> Regards,
>>>> Raj Periyasamy
>>>> MCSE(Messaging), CCNA
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: exchangelist-bounce@xxxxxxxxxxxxx
>>>> [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On
>> Behalf Of John B
>>>> Sent: Wednesday, October 18, 2006 9:13 AM
>>>> To: ExchangeSparklist; MSExchange.org
>>
> === message truncated ===
>
>
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