[ExchangeList] Re: Frre/Busy Issue

  • From: John B <brookboyz1403@xxxxxxxxx>
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Wed, 18 Oct 2006 15:26:00 +0100 (BST)

http://www.msexchange.org
-------------------------------------------------------Ok, here is something 
for you to chew on... 

I created a test user and his free/busy info doesn't show up.  I moved his 
mailbox from one server to another (test box) and his F/B still doesn't show 
up. This was all done by Outlook.  

Now correct me if I'm wrong here, but no matter what client someone uses 
Exchange should still be able to convey the F/B information for that person's 
mailbox right?  Even if there isn't nothing to report?  It shouldn't be listed 
as /////////////

So this seems like a backend issue if it's happening to both Outlook and 
Entourage users correct?

----- Original Message ----
From: Rick Boza <rickb@xxxxxxxxxxxxxxx>
To: exchangelist@xxxxxxxxxxxxx
Sent: Wednesday, October 18, 2006 10:05:25 AM
Subject: [ExchangeList] Re: Frre/Busy Issue

http://www.msexchange.org
-------------------------------------------------------What happens if a 
Mac/T-bird user opens Outlook?
Is it consistent for a given user?  Meaning, if you look at their free/busy,
do you see the same thing as someone else that checks it?

What If you look from OWA?

And again, what if you create new users?


> From: John B <brookboyz1403@xxxxxxxxx>
> Reply-To: <exchangelist@xxxxxxxxxxxxx>
> Date: Wed, 18 Oct 2006 07:01:33 -0700 (PDT)
> To: <exchangelist@xxxxxxxxxxxxx>
> Subject: [ExchangeList] Re: Frre/Busy Issue
> 
> http://www.msexchange.org
> -------------------------------------------------------Yes, that is correct.
> Just random users have their F/B info not showing up when you create a meeting
> request.  Not everyone has this issue, it seems pretty random.
> 
> When you create a meeting request and you select some users some show up as
> having /////////// show up as their F/B info.  What i'm finding out is
> majority of these people are Mac/Thunderbird users.  There are a couple
> Outlook clients sprinkled in there as well.
> 
> We only have one server so this isn't a replication issue across multiple
> servers.
> 
> I'm not seeing anything that sticks out to me in the Event logs.
> 
> ----- Original Message ----
> From: Rick Boza <rickb@xxxxxxxxxxxxxxx>
> To: exchangelist@xxxxxxxxxxxxx
> Sent: Wednesday, October 18, 2006 9:33:37 AM
> Subject: [ExchangeList] Re: Frre/Busy Issue
> 
> http://www.msexchange.org
> -------------------------------------------------------If you're seeing random
> free/buy problems for individual users, you may be
> forced to open the mailbox using the /cleanfreebusy switch from an outlook
> client for them - if they don't have Outlook available.  I don't think
> Entourage has a switch (I ust looked, but cant seem to find one) and Im
> comfortable sayin Thunderbird doesn't.
> 
> But from your description, I get the feeling this is a more global effect
> than just a few individual users where free/busy doesn't show quite right.
> Is that right?  Can you give a few more details on how the problem presents
> itself? Is it some appointment are not present, or they get the gray
> hashmarks in the free/busy lookup?
> If you create an appointment with multiple attendees, what do you see for
> each of them?  
> What if some of them are on different servers?
> Is there anything odd in the event logs on either the Exchange server in
> question or the workstation (in the case of Thunderbird I guess)?
> What happens if you move the user to a different server?
> What if you move them back?
> Create a new user?
> Move that new user?
> Move them back?
> 
> Just a few steps to get things rolling I guess...
> 
> 
>> From: John B <brookboyz1403@xxxxxxxxx>
>> Reply-To: <exchangelist@xxxxxxxxxxxxx>
>> Date: Wed, 18 Oct 2006 06:20:39 -0700 (PDT)
>> To: <exchangelist@xxxxxxxxxxxxx>
>> Subject: [ExchangeList] Re: Frre/Busy Issue
>> 
>> http://www.msexchange.org
>> -------------------------------------------------------The thing is, I don't
>> think all the users in question are using Outlook.  I think they're either
>> using Entourage(Mac clients) or Thunderbird as their mail clients.
>> 
>> ----- Original Message ----
>> From: "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
>> To: exchangelist@xxxxxxxxxxxxx
>> Sent: Wednesday, October 18, 2006 9:16:19 AM
>> Subject: [ExchangeList] Re: Frre/Busy Issue
>> 
>> http://www.msexchange.org
>> -------------------------------------------------------Have you tried
>> starting
>> outlook with Outlook /cleanfreebusy? This
>> usually clears any free/busy publishing problem for individual
>> mailboxes. 
>> 
>> HTH.
>> Regards,
>> Raj Periyasamy
>> MCSE(Messaging), CCNA
>> 
>> 
>> -----Original Message-----
>> From: exchangelist-bounce@xxxxxxxxxxxxx
>> [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John B
>> Sent: Wednesday, October 18, 2006 9:13 AM
>> To: ExchangeSparklist; MSExchange.org
>> Subject: [ExchangeList] Frre/Busy Issue
>> 
>> http://www.msexchange.org
>> -------------------------------------------------------All,
>> 
>> I'm having an issue with Free/Busy not showing up for users on a
>> particular server.  That seems to be the common theme is that they're on
>> a the same server.  But it's not everyone on that server that is having
>> an issue.  Anyone ever have this issue?
>> 
>> 
>> Env.  Exchange 2K3 cluster.
>> 
>> 
>> Thanks,
>> 
>> John B.
>> 
>> 
>> 
>> 
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