[duxhelp] Re: paper size

  • To: <duxhelp@xxxxxxxxxxxxx>
  • Date: Thu, 23 Mar 2006 12:09:23 -0000

Hi David,

As Peter has intimated, the paper size issue is a decidedly
hairy one where the user is concerned.  Unlike the print
printer industry, braille embosser development, a minute
sector by comparison, appears to have gone off in various
tangents where paper handling is concerned.  Even embosser
escape sequences vary, not only between manufacturers, but
between various models, and in some cases even change
between firmware versions of the same model.

That said, I'm confident that not only is this issue at the
top of Duxbury's "To Do" list for the next version, but the
development of Microsoft's Vista is pretty much going to
impose standards on the hardware manufacturers.

All I can offer you at this time, is an assurance that we
(TVS that is) will do our absolute utmost to help you
resolve any problems which come up at the college.

George.

-----Original Message-----
From: duxhelp-bounce@xxxxxxxxxxxxx
[mailto:duxhelp-bounce@xxxxxxxxxxxxx] 
Sent: 23 March 2006 11:10
To: duxhelp@xxxxxxxxxxxxx
Subject: [duxhelp] Re: paper size

George

Thank you for the information you sent. The embosser
technician did change the copy of DBT 10.5 that is attached
to our Theil Beta-X3 but clearly my point is very valid as
the customer, ie user of DBT, should be able to make the
necessary changes on the front end of the program rather
than having to go really on a technician. Perhaps this is
something that could be implemented at some stage. 

Peter
You suggested that 13 inch paper could be included for the
embossers that we currently have. Whilst this would be
appreciated there is no guarantee that we will not purchase
a different embosser in the future and the facility for the
user to make the changes within the program, as was possible
with 10.4, would be the best solution. We currently have the
Theil mentioned above, several Index Basics, of various ages
including a new one just ordered, and a Tiger pro. I have
been told that our paper size is quirky!


David Spybey

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