[duxhelp] Re: New icon on desktop why?

  • From: "Peter Sullivan" <peter@xxxxxxxxxx>
  • To: <duxhelp@xxxxxxxxxxxxx>
  • Date: Fri, 28 May 2004 13:57:12 -0400

Hello Jack:

We have a bug on file, with instructions to replicate it, which shows that
the uninstall process doesn't always prompt to deactivate.  You've
presumably hit the same bug, even though you may have arrived at it a
different way.  (The instructions on file here are fairly complex.)

It'll be another week before we tackle this issue, so I don't expect any
improvement for the next beta.  We're working now on usability and
accessibility issues.

In any case, if you didn't deactivate beta 1 or 2, then beta 3 should be
activated already when it is first installed.  Or, if it is not so, then the
worst case is that you've "slipped" an activation, which is much like
reformatting a hard drive with a JAWS activation on it.  But please don't
fret too much about it; we've some time set aside at the end of beta testing
to work through this.

- Peter

-----Original Message-----
From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On
Behalf Of Jack Maartman
Sent: Friday, May 28, 2004 1:35 PM
To: duxhelp@xxxxxxxxxxxxx
Subject: [duxhelp] Re: New icon on desktop why?

Hi All:

I wasn't ask to de-activate. What does this mean, does my pc connect to
Duxbury?

Jack


----- Original Message -----
From: "Peter Sullivan" <peter@xxxxxxxxxx>
To: <duxhelp@xxxxxxxxxxxxx>
Sent: Friday, May 28, 2004 10:01 AM
Subject: [duxhelp] Re: New icon on desktop why?


> J.R.
>
> When you removed beta1, you were presumably prompted to "deactivate".  I
> assume that the deactivation reported success.  In this case, just remove
> the file; it's good for nothing.
>
> We're supposed to be writing the file only when deactivation fails because
> the server cannot be reached, or some such thing.  In this case, the file
> would be good for convincing us that you've really deactivated.
>
> - Peter
>
> -----Original Message-----
> From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx]
On
> Behalf Of Westmoreland, J. R.
> Sent: Friday, May 28, 2004 12:59 PM
> To: duxhelp@xxxxxxxxxxxxx
> Subject: [duxhelp] New icon on desktop why?
>
> After doing the uninstall of beta1 and the reinstall of beta3 I now have a
> new item on my desktop.
> The item is "DBT remove code - don't delete.txt".
> Where did it come from? Can I remove it? What is it good for?
>
>
> ______________________________
> J. R. Westmoreland
> PacifiCorp
> I/T
> Telecomm Data Communications
> Phone: (801) 220-4784
>
>
>
>
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