[ddots-l] Re: Computer speakers quit working
- From: "D!J!X!" <megamansuperior@xxxxxxxxxxx>
- To: <ddots-l@xxxxxxxxxxxxx>
- Date: Sun, 11 Jan 2009 13:59:42 -0500
Sometimes I've seen motherboards that have the front audio head phone jack
and the line in jacks. Well these have a cable that goes from the front of
the computer case to the back where the onboard chipset is found and plugs
in there. If this cable is not properly plugged in or not plugged in at all,
this can cause the card to stop producing sound. It is due to the cable
controlling the status of the onboard rear jacks, as when you plug in a set
of head phones to the front of the case, the rear jacks automatically get
disabled so that sound comes only through the head set. If your previous
case had this feature, and this 1 doesn't, that might be what's giving you
problems... Is this a custum made pc or is it bought from a vendor like hp
or dell??? I say this because I've seen this problem occured on these types
of computers that I've had to repair before.
HTH, D!J!X!
_____
From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of Phil Muir
Sent: Sunday, January 11, 2009 1:28 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: Computer speakers quit working
Hmm, wonder if the onboard chip has died or, if a cable isn't properly
seated somewhere inside the PC. Mind you, onboard chips don't usually have
any cabling to anything else. Tim Sean, anyone else want to chime in?
Regards, Phil Muir
P J Muir Productions,
Music And Audio Production
Telephone: US (615) 713-2021
UK+44-1747-821-794
Mobile: UK +44-7968-136-246
E-mail:
info@xxxxxxxxxxxx
URL:
www.philmuir.com/
----- Original Message -----
From: briantunes@xxxxxxx
To: ddots-l@xxxxxxxxxxxxx
Sent: Sunday, January 11, 2009 6:13 PM
Subject: [ddots-l] Re: Computer speakers quit working
The operating system for this computer is Windows XP Professional Version
2002. It uses an onboard sound chip that's attached to the motherboard.
There is no sound from PC speakers or headphones, no matter which jack
they're plugged into. The following settings are observed:
Device Manager - default device is "NVIDIA(R) nForce Audio Codec Interface,"
Device Usage says "Use this device (enable)" and "This device is working
properly," and Conflicting Device List says "No conflicts."
The NVIDIA(R) nForce Audio Codec Interface Properties - Device Volume is
set to "High." Advanced settings show Master Volume, Wave, SPDIF, and MIDI
sliders at maximum, Aux, VIdeo, and Microphone parameters are set to mute,
the CD Audio slider is up to about 75%.
Speaker setup - "Desktop stereo speakers."
Two versions of JAWS are installed on this computer - JAWS 8.0.422U (used
for everything except Sibelius) and JAWS 7.10.500U (used when running
SIbelius Speaking). The JAWS 8 Manage Application Settings show only
"sonarpdr" as being checked; "Default" and "Hot Spot Clicker" are not
checked. Changing this setting to "Enable All" made no difference, still no
sound, so I changed it back to the way it was.
I ran the sound device troubleshooter again - system sounds are not audible,
volume controls are all OK, speakers are connected correctly, and the device
is using signed device drivers.
Switching the default audio device to M-Audio Audiophile, which is connected
via a USB port, allows JAWS, internet, and other sound to use the music
production system normally used specifically for Sonar.
Nick has an old sound card lying around, and when I left yesterday his folks
were going to try plugging that in to see if it would work, but the driver
disk for it is lost, so we weren't sure that would fly. At this point, I'm
considering doing a driver "Roll Back."
The speakers themselves, which plug in to an AC outlet, do produce
clicking/buzzing sounds when the speaker cable jack is tapped on. We were
going to double-check them by plugging them into a different computer, but
haven't tried that yet.
I'm about out of ideas on this. Any help you could offer will be greatly
appreciated. Thanks
Brian Packard
-----Original Message-----
From: Phil Muir <ddots@xxxxxxxxxxxx>
To: ddots-l@xxxxxxxxxxxxx
Sent: Fri, 9 Jan 2009 4:09 pm
Subject: [ddots-l] Re: Computer speakers quit working
Some questions. You say that you went through the sound system settings.
What are you using for Jaws? Are you using an onboard sound chip that is on
the motherboard? Is this sound chip enabled in the bios? What opperating
system are you running on the PC?
Regards, Phil Muir
P J Muir Productions,
Music And Audio Production
Telephone: US (615) 713-2021
UK+44-1747-821-794
Mobile: UK +44-7968-136-246
E-mail:
info@xxxxxxxxxxxx
URL:
www.philmuir.com/
----- Original Message -----
From: briantunes@xxxxxxx
To: ddots-l@xxxxxxxxxxxxx
Sent: Friday, January 09, 2009 11:24 PM
Subject: [ddots-l] Computer speakers quit working
My client, Nick Baker, recently had a new computer case put on his PC, and
suddenly we're getting no sound from the PC speakers, which he uses for the
system, JAWS, internet, and media player audio.
The speakers hooked to the M-Audio Audiophile still work fine for his
Caketalking project audio, so we've got JAWS speaking through these for now,
but working on projects is troublesome this way.
We checked and double-checked all connections, went through the device
manager for his sound system settings, ran the troubleshooter, checked
connections both inside and out again, restored the system to before the
installation of the case, checked the system volume to make sure it didn't
somehow get muted, etc. - still no sound from the PC speakers. The speakers
have power, the green power light is on, and we do hear the expected
clicking sound when tapping on the end of the speaker jack. Same sound
card, same cables, same everything, except it's a brand new box.
Everything else with the computer works fine, and it's a nice brand new
case. How could changing the computer case suddenly cause the PC speakers
to quit producing sound? What more can we do to troubleshoot this?
Brian Packard
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