[ddots-l] Re: Computer speakers quit working
- From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
- To: <ddots-l@xxxxxxxxxxxxx>
- Date: Sun, 11 Jan 2009 10:24:37 -0800
Brian,
From a hardware and wiring perspective:
Are the speaker and headphone jacks connected to the case via wires to a set of
header pins, or are the jacks hard-soldered to the motherboard, as on the rear?
I ask because you started off by telling us that this computer was put into a
new case, so all the wiring to the case (fans, etc.) need to be reconnected.
Dave
----- Original Message -----
From: briantunes@xxxxxxx
To: ddots-l@xxxxxxxxxxxxx
Sent: Sunday, January 11, 2009 10:13 AM
Subject: [ddots-l] Re: Computer speakers quit working
The operating system for this computer is Windows XP Professional Version
2002. It uses an onboard sound chip that's attached to the motherboard. There
is no sound from PC speakers or headphones, no matter which jack they're
plugged into. The following settings are observed:
Device Manager - default device is "NVIDIA(R) nForce Audio Codec Interface,"
Device Usage says "Use this device (enable)" and "This device is working
properly," and Conflicting Device List says "No conflicts."
The NVIDIA(R) nForce Audio Codec Interface Properties - Device Volume is set
to "High." Advanced settings show Master Volume, Wave, SPDIF, and MIDI sliders
at maximum, Aux, VIdeo, and Microphone parameters are set to mute, the CD Audio
slider is up to about 75%.
Speaker setup - "Desktop stereo speakers."
Two versions of JAWS are installed on this computer - JAWS 8.0.422U (used for
everything except Sibelius) and JAWS 7.10.500U (used when running SIbelius
Speaking). The JAWS 8 Manage Application Settings show only "sonarpdr" as
being checked; "Default" and "Hot Spot Clicker" are not checked. Changing this
setting to "Enable All" made no difference, still no sound, so I changed it
back to the way it was.
I ran the sound device troubleshooter again - system sounds are not audible,
volume controls are all OK, speakers are connected correctly, and the device is
using signed device drivers.
Switching the default audio device to M-Audio Audiophile, which is connected
via a USB port, allows JAWS, internet, and other sound to use the music
production system normally used specifically for Sonar.
Nick has an old sound card lying around, and when I left yesterday his folks
were going to try plugging that in to see if it would work, but the driver disk
for it is lost, so we weren't sure that would fly. At this point, I'm
considering doing a driver "Roll Back."
The speakers themselves, which plug in to an AC outlet, do produce
clicking/buzzing sounds when the speaker cable jack is tapped on. We were
going to double-check them by plugging them into a different computer, but
haven't tried that yet.
I'm about out of ideas on this. Any help you could offer will be greatly
appreciated. Thanks
Brian Packard
-----Original Message-----
From: Phil Muir <ddots@xxxxxxxxxxxx>
To: ddots-l@xxxxxxxxxxxxx
Sent: Fri, 9 Jan 2009 4:09 pm
Subject: [ddots-l] Re: Computer speakers quit working
Some questions. You say that you went through the sound system settings.
What are you using for Jaws? Are you using an onboard sound chip that is on
the motherboard? Is this sound chip enabled in the bios? What opperating
system are you running on the PC?
Regards, Phil Muir
P J Muir Productions,
Music And Audio Production
Telephone: US (615) 713-2021
UK+44-1747-821-794
Mobile: UK +44-7968-136-246
E-mail:
info@xxxxxxxxxxxx
URL:
www.philmuir.com/
----- Original Message -----
From: briantunes@xxxxxxx
To: ddots-l@xxxxxxxxxxxxx
Sent: Friday, January 09, 2009 11:24 PM
Subject: [ddots-l] Computer speakers quit working
My client, Nick Baker, recently had a new computer case put on his PC, and
suddenly we're getting no sound from the PC speakers, which he uses for the
system, JAWS, internet, and media player audio.
The speakers hooked to the M-Audio Audiophile still work fine for his
Caketalking project audio, so we've got JAWS speaking through these for now,
but working on projects is troublesome this way.
We checked and double-checked all connections, went through the device
manager for his sound system settings, ran the troubleshooter, checked
connections both inside and out again, restored the system to before the
installation of the case, checked the system volume to make sure it didn't
somehow get muted, etc. - still no sound from the PC speakers. The speakers
have power, the green power light is on, and we do hear the expected clicking
sound when tapping on the end of the speaker jack. Same sound card, same
cables, same everything, except it's a brand new box. Everything else with
the computer works fine, and it's a nice brand new case. How could changing
the computer case suddenly cause the PC speakers to quit producing sound? What
more can we do to troubleshoot this?
Brian Packard
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