[ctw] Re: ASSP web interface stopped working?

  • From: aklist <aklist_eims@xxxxxxxxxxxxx>
  • To: ctw@xxxxxxxxxxxxx
  • Date: Wed, 25 Apr 2012 11:45:47 -0700

On 4/25/2012 11:10 AM, TR Shaw wrote:
go to the directory download; you will see files like assp_1.9.6.8(0.0.03).pl; 
copy an older one to the assp directory and rename to assp.pl.  Now restart 
assp. you can do this by killing the perl process and let launchd respawn, use 
launchctl or just restart the machine.

Tom

Thanks Tom...I had tried to stop/start assp using launchctl, but it didn't seem to work, so I rebooted and now I'm back on 1.9.3.4(1.0.04)...and glory be the web interface is working again!

So that's a relief, but I'm not sure why 1.9.6.8 wasn't working...it seems like it was redirecting connection attempts to a port other than 55555...would there be some reason for that?


On Apr 25, 2012, at 11:21 AM, aklist wrote:

On 4/25/2012 7:54 AM, TR Shaw wrote:
I would roll back a version

Are there any instructions for rolling back?


iPhone says hi!


On Apr 25, 2012, at 9:30 AM, "aklist"<aklist_eims@xxxxxxxxxxxxx>   wrote:

On Tue, 24 Apr 2012 19:59:23 -0400 TR Shaw<tshaw@xxxxxxxx>   wrote

Yikes.

Its a tad better to keep up since now there are so many variables it is hard
to know where to start.

That said, I am operating fine. And will help but need some more data.

I tried sending a "stop" and "start" to ASSP using launchctl, but while ASSP is
still happily running, the web interface is still down...

I opened my config file to check the settings, and I have:

webAdminPort:=55555
enableWebAdminSSL:=
webSecondaryPort:=22222
AutostartSecondary:=
SecondaryCmd:=
webAdminPassword:=45H9IMeTLSyDc
allowAdminConnectionsFrom:=127.0.0.1|76.126.148.230|69.201.170.105
webStatPort:=55553
allowStatConnectionsFrom:=127.0.0.1|10.|192.168.|127.0.0.1
enableWebStatSSL:=
SaveStatsEvery:=0
EnableHTTPCompression:=1

I tested 55555 remotely and it's open...what else can I try?



Tom

On Apr 24, 2012, at 7:56 PM, aklist wrote:

On 4/24/2012 3:30 PM, TR Shaw wrote:

On Apr 24, 2012, at 6:20 PM, aklist wrote:

On 4/24/2012 2:40 PM, TR Shaw wrote:
Sure First capture all sys log and roll back to a version you feel comfy
with while you trouble shoot.
What version caused the problem?

No idea...I wasn't paying attention to what was being updated too
closely.

Look in your update folder or look at the config file using a text editor.

Thanks Tom.

Sorry...I'm not being clear...I hadn't updated ASSP for a couple of
months...and for whatever reason I've never gotten the auto-update to
function (updates are downloaded, but I need to manually restart ASSP to
get
the update). So ASSP was waiting for me to initiate an update (but I never
had a chance to).

I was talking about Apple's software update...I tend to ignore updates
unless they're security related, but I finally let Software Update do it's
thing...as I said I think it was a java security update that required a
restart.



When you look at the assp log can you see mail being processed?

ASSP is running, because I'm communicating through the server...it's just
the web interface (and/or apache) that's not running?


Apache isn't required. ASSP handles itself. DOn't bog down the machine
with apache unless you need it.  You can check apache logs if there is
some
sort of a load being placed on your server.


Yeah, just grasping at straws...I was mixing up Hastymail (which I have
running on a different box) with ASSP.

As I said, ASSP is still running...I just can't get to the web admin either
remotely or from 127.0.0.1:55555 like I used to :(


Tom


On Apr 24, 2012, at 5:20 PM, aklist wrote:

Hi All: I was happily running ASSP 1.9.x for a long time on a Mini
running 10.6.8 client without any issues. A couple of days ago I
allowed the
server to install some updates and reboot. Since that time, the web
interface
for ASSP became very sluggish, and I couldn't get past the first page,
which
itself didn't seem to be loading completely.

I finally rebooted the computer again, and now I can't get the web
interface to come up at all. In chrome I get:

Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection
without sending any data.

Any tips for trouble shooting this?
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