Uhhhhhhhhhhhh..if I knew WHY it won't install I wouldn't be asking questions Mr. Joe..LOL. It stops responding after it does the validation, then starts the "install", it just hangs and hangs and hangs. I don't know if I deleted the log, but will look later..I have to go out right now. I'll try reinstalling it..which will generate a new log, I'm sure..and then I can show it to you. Tanks Joe......... Jackie In a message dated 2/3/2007 12:20:23 P.M. Eastern Standard Time, cuffy10@xxxxxxxxxxx writes: Ahhh ha......... if there's an ie7 log that means that ie7 has been there ! Being nosy, what does the log say ? Up to this point you haven't explained why IE7 won't install ? <g>