[CTS] Re: Joe/IE7
- From: cuffy10@xxxxxxxxxxx
- To: "computertalkshop@xxxxxxxxxxxxx" <computertalkshop@xxxxxxxxxxxxx>
- Date: Sat, 03 Feb 2007 22:01:10 -0800
Jackie sent me a copy of the IE7.log
I replied to her but neglected to CC the list.
Here's a copy of my reply to her. If anyone has any ideas please spit
them out <g>
On Sat, 03 Feb 2007 21:07:01 -0800, cuffy10@xxxxxxxxxxx said:
> Got it ! Been going thru it and came up with this.........
>
> 00:05.907: INFO: Installer return value: hr=0x00000011
> 00:05.954: ERROR: Setup exit code: 0x00000011 (The user cancelled the
> installation).
>
> 011 error code is "an attempt was made to install a program in an
> improper format"
>
> That ERROR above is the only one listed in the entire log and the only
> other clue I found was that your Malicious Software checker ran a total
> of 14 times during the course of that log.
>
> All Windows Updates were installed normally.
>
> I posted some info earlier in reply to Trevor. I suggest you look at
> that and follow the guy's advice.
>
> Improper format could be a corrupt setup file if that was a downloaded
> file. If you are attempting to download and install IE7 thru Windows
> Update then I'm puzzled.
>
> The fact that the Malware Detector ran 14 times could mean it's hitting
> something but can't fix it ??????
>
> I would go to the MSIE download site and get a clean copy of IE7, go
> offline, remove all the AV apps, firewalls, and Malware detectors. Run a
> Registry Cleaner if you have one and then you might try Trevor's idea
> and run the iesetup for IE7 from Safe Mode.
>
> I've got your IE7.log but didn't really find any signicant problems but
> then again, what do I know.
> If any of the pros that know what to look for in the log want any info I
> would be happy to post it or send the whole log.
>
> Questions ? hollar !
On Sat, 3 Feb 2007 21:54:15 -0600, "Chuck Burns" <igmouse@xxxxxxxxxxx>
said:
> 0x05 is a dns error that sets a "Do Not Send" error. I had this when beta
> IE7
> Chuck
> ----- Original Message -----
> From: cuffy10@xxxxxxxxxxx<mailto:cuffy10@xxxxxxxxxxx>
> To:
> computertalkshop@xxxxxxxxxxxxx<mailto:computertalkshop@xxxxxxxxxxxxx>
> Sent: Saturday, February 03, 2007 9:43 PM
> Subject: [CTS] Re: Joe/IE7
>
>
> I've never heard that, nor would I have thought of it. It certainly is
> an idea to keep in mind and add to the toolbox. Thanks
>
> I've been working on a theory that she's getting an error msg, Access
> Denied, because of one of her security tools. So far nothing has turned
> up unless she finds it in an IE7.log file that she discovered. She
> hasn't gotten back to me and apparently she's having mail problems. I'm
> wondering now if the mail problem is because of corruption in IE6, and
> consequently, Outlook Express. It may be all tied together ?
>
> My plan stems from this.....
>
> "Low and behold, IE7 kept failing on install. The error? 0×05.
> What
> this error means is this:
>
> Download the binary
> Turn off all AV or if you have Norton, uninstall it
> Turn off all 3rd party firewalls or uninstall Zone Alarm
> Edit the registry according to MSDN on the 0×05 error"
>
> For all things there is a reason.............. we'll find it !
>
> --------------------------------------------------------------------------
>
>
> On Sat, 03 Feb 2007 17:59:14 -0800, "Trevor Westwood"
> <twest2@xxxxxxx<mailto:twest2@xxxxxxx>>
> said:
> > I recall I had problems installing the Beta Copy of IE7. I can't
> > remember
> > where but I read that if you boot up Windows XP in the Safe Mode and then
> > install IE7 it should install okay. I tried it and it worked fine.
> >
> >
> > Trevor Westwood
> > Coquitlam, B.C.
> >
> >
> >
> > _____
> >
> > From:
> computertalkshop-bounce@xxxxxxxxxxxxx<mailto:computertalkshop-bounce@xxxxxxxxxxxxx>
> > [mailto:computertalkshop-bounce@xxxxxxxxxxxxx] On Behalf Of
> > CRAZYDOVE@xxxxxxx<mailto:CRAZYDOVE@xxxxxxx>
> > Sent: February 2, 2007 9:58 AM
> > To: computertalkshop@xxxxxxxxxxxxx<mailto:computertalkshop@xxxxxxxxxxxxx>
> > Subject: [CTS] Joe/IE7
> >
> >
> > Joe..no..it isn't in add/remove, basically, I go thru all the steps,
> > validation etc..then it hangs..and hangs..and I have to CAD out of it.
> > It
> > installed in minutes on my other 3 pc's, including my old 733mhz Micron.
> > Go
> > figga. The only thing on my HD that I could find was the install log,
> > which
> > I believe I've deleted, not sure tho.
> > Do you think it could be having McAfee on my pc that's doing it? I know
> > it
> > runs even if you shut it down from the sys tray.
> > Although..now that I think of it..my other new pc, has McAfee and it
> > installed fine there..so..guess not. I HAVE tried every type of google
> > search, MS search to find answers but none helped or applied to my
> > problem.
> > Jackie
> >
> > In a message dated 2/2/2007 12:23:47 P.M. Eastern Standard Time,
> > cuffy10@xxxxxxxxxxx<mailto:cuffy10@xxxxxxxxxxx> writes:
> >
> > Jackie, you may have some remnants of a failed install of IE7.0
> > remaining in your registry.
> > Is IE7.0 showing in Add/Remove when you check "Show Updates"?
> > If you gets the dregs out and the registry cleaned up it may install. I
> > installed IE7.0 when it hit the street and haven't looked back. The
> > security is a little stiff but that can be changed.
> >
> >
> --
>
> cuffy10@xxxxxxxxxxx<mailto:cuffy10@xxxxxxxxxxx>
>
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