All, We are not currently using it, either. We use Microsoft Lync for chat/instant messaging needs- Regards, Abdirahim [The Ohio State University] Abdirahim Abdi ATTC Coordinator Office of Student Life Disability Services 150 Pomerene Hall, 1760 Neil Avenue, Columbus, OH 43210-1297 614-292-3307 Office / 614-429-1334 VRS / 614-292-4190 Fax abdi.33@xxxxxxx<mailto:abdi.33@xxxxxxx> slds.osu.edu<http://slds.osu.edu/> Creating the Extraordinary Student Experience at The Ohio State University. ~~~Please note that our office name has changed to “Disability Services”~~~ [cid:image002.png@01CFB578.18BC2480] From: clw-access-bounce@xxxxxxxxxxxxx [mailto:clw-access-bounce@xxxxxxxxxxxxx] On Behalf Of Dorianne Pollack Sent: Tuesday, October 07, 2014 4:40 PM To: clw-access@xxxxxxxxxxxxx Subject: [clw-access] Re: instant messaging function I can’t tell when a student arrives through Clockwork. I use the old fashioned phone system. Dorianne Pollack Disability Resources Specialist Northern Arizona University Flagstaff, AZ 86011 (O) (928)523-8773 (F) (928)523-8747 Dorianne.Pollack@xxxxxxx<mailto:Dorianne.Pollack@xxxxxxx> From: clw-access-bounce@xxxxxxxxxxxxx<mailto:clw-access-bounce@xxxxxxxxxxxxx> [mailto:clw-access-bounce@xxxxxxxxxxxxx] On Behalf Of Jamie Axelrod Sent: Tuesday, October 07, 2014 1:16 PM To: clw-access@xxxxxxxxxxxxx<mailto:clw-access@xxxxxxxxxxxxx> Subject: [clw-access] Re: instant messaging function Well, we really use Microsoft Lync for instant messaging but you always get a notification from CW when a student arrives. Then you need to go in and clear it. Kind of a pain. Jamie Axelrod Director, Disability Resources Northern Arizona University President-Elect, Association on Higher Education and Disability (928)523-8773 From: clw-access-bounce@xxxxxxxxxxxxx<mailto:clw-access-bounce@xxxxxxxxxxxxx> [mailto:clw-access-bounce@xxxxxxxxxxxxx] On Behalf Of AARON SPECTOR Sent: Tuesday, October 07, 2014 1:09 PM To: clw-access@xxxxxxxxxxxxx<mailto:clw-access@xxxxxxxxxxxxx> Subject: [clw-access] Re: instant messaging function Hi Jamie, We're not using it at Temple. We have Google email, which has a chat feature, so we tend to use that instead. I'd be curious to hear whether others have found a good use for the instant messaging in Clockwork. Aaron On Tue, Oct 7, 2014 at 4:05 PM, Jamie Axelrod <Jamie.Axelrod@xxxxxxx<mailto:Jamie.Axelrod@xxxxxxx>> wrote: Does anyone use the built in instant messaging system? It is pretty clunky and not very useful except to let you know when an appointment has arrived. Other than that it is cumbersome. What do others think? Jamie Axelrod Director, Disability Resources Northern Arizona University President-Elect, Association on Higher Education and Disability (928)523-8773<tel:%28928%29523-8773> -- Aaron Spector Director Disability Resources & Services Temple University 100 Ritter Annex 1301 Cecil B. Moore Avenue Philadelphia, PA 19122 (Phone) 215-204-1280 (Fax) 215-204-6794 www.temple.edu/disability<http://www.temple.edu/disability>