Professionally speaking.....I don't use it. Just can't seem to access the information to use it. Dorianne Pollack Disability Resources Specialist Northern Arizona University Flagstaff, AZ 86011 (O) (928)523-8773 (F) (928)523-8747 Dorianne.Pollack@xxxxxxx From: clw-access-bounce@xxxxxxxxxxxxx [mailto:clw-access-bounce@xxxxxxxxxxxxx] On Behalf Of Jamie Axelrod Sent: Tuesday, October 07, 2014 1:06 PM To: clw-access@xxxxxxxxxxxxx Subject: [clw-access] instant messaging function Does anyone use the built in instant messaging system? It is pretty clunky and not very useful except to let you know when an appointment has arrived. Other than that it is cumbersome. What do others think? Jamie Axelrod Director, Disability Resources Northern Arizona University President-Elect, Association on Higher Education and Disability (928)523-8773