[BNU] Re: operation message

  • From: Joshua Klander <joshklander@xxxxxxxxx>
  • To: pianogirlforlife7@xxxxxxxxx, braillenote@xxxxxxxxxxxxx
  • Date: Sat, 22 Feb 2014 23:47:58 -0600

Hello. Unfortunately, this problem is probably due to a corrupt Flash Disk. One of the things that the factory reset does is format the flash disk. If you have done this, and are still having issues, you're probably going to have to send the unit back in for repair (which is a shame, considering its brand new). Contact HW tech support and see what they have to say. If you somehow manage to get this fixed, certainly let us know what the problem was.

Josh

----- Original Message -----
From: Marissa <pianogirlforlife7@xxxxxxxxx
To: Braille note support <braillenote@xxxxxxxxxxxxx
Date sent: Sat, 22 Feb 2014 07:50:28 -0800
Subject: [BNU] operation message

Allright,
So I just did the factory reset to restore everything back to
it's default.  I still am gett
"the operation completed Succesfuly"  with the beep
What on Earth is going on? Is there anything else to do?
-------------------------------
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-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply 
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