Hi Paul and all. I'm pretty sure the reset with the record button isn't used on the Apex. This was a reset for the MPower which I think on the Apex is now holding the reset button down for ten seconds. From Shaz. ----- Original Message ----- From: "Paul Tandy" <brl.cents@xxxxxxxxx> To: <pianogirlforlife7@xxxxxxxxx>; <braillenote@xxxxxxxxxxxxx> Sent: Sunday, February 23, 2014 7:48 AM Subject: [BNU] Re: operation message | I'm not an expert, so sorry if someone can think of anything I | can't, but it's not looking good. | | Try a reset with the record button held at the same time. | | It sounds like you have a faulty braillenote. | | If this doesn't work, I have nothing more for you. | | Thanks, | | Paul | | | ----- Original Message ----- | From: Marissa <pianogirlforlife7@xxxxxxxxx | To: Braille note support <braillenote@xxxxxxxxxxxxx | Date sent: Sat, 22 Feb 2014 07:50:28 -0800 | Subject: [BNU] operation message | | Allright, | So I just did the factory reset to restore everything back to | it's default. I still am gett | "the operation completed Succesfuly" with the beep | What on Earth is going on? Is there anything else to do? | ------------------------------- | BNU: BrailleNote Users - a forum for users of BrailleNote family | of products from Humanware. | Website: www.braillenoteusers.info | | IMPORTANT: By default, replies will be sent to individuals. If | you feel that your reply would be useful for others, please use | "reply to all" feature in your email client. | | If you wish to unsubscribe from this list, send an email with the | subject line of "unsubscribe" to | braillenote-request@xxxxxxxxxxxxx. | | You can also visit our list page at: | www.freelists.org/list/braillenote | From this page, you can unsubscribe, change email delivery | settings and view list archives. | | If you have any comments or questions for list moderators, please | send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks. | ------------------------------- | BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. | Website: www.braillenoteusers.info | | IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. | | If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. | | You can also visit our list page at: | www.freelists.org/list/braillenote | From this page, you can unsubscribe, change email delivery settings and view list archives. | | If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks. ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.