[bookport] Re: continued problems
- From: "Tiffany H. Jessen" <tjessen@xxxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Sat, 18 Sep 2004 07:25:16 -0400
Besides the book port, as far as USB devices, I have two scanners, a braille
embosser, cell phone, mouse, and external hard drive. They all work fine, so
it's not a problem with the ports.
Tiffany
tjessen@xxxxxxxxxxxxx
----- Original Message -----
From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Thursday, September 16, 2004 9:08 AM
Subject: [bookport] Re: continued problems
> Hi Tiffany.
>
> What other USB devices do you have on that computer?
>
> Once you get that message about the device not beging recognized, you =
> should be able to see some device in the Device Manager (while Book Port =
> is still connected). Are you not seeing anything there that might be =
> related?
> >>> tjessen@xxxxxxxxxxxxx Thursday, September 16, 2004 9:02:30 AM >>>
> Hello. I will try to address everyone's email here, where they were =
> responding to my initial post about Book Port not being recognized.
> First, I did as one person said, where I went into the system and removed
=
> the items which said they were USB storage devices, They didn't use those
=
> words exactly, but I can't think of the correct terminology at the moment.
=
> I also did as another person said, to look for any mp3 players or tts or =
> something devices, but as they were not found, I did not have anything to
=
> removed in order to be rerecognized. Additionally I pulled out the RJ45 =
> cable which connects me to the network and rebooted periodically between =
> each step.
> Still, the Book Port is not being recognized by my computer. The only =
> other suggestion I saw in reference to my problems was to reassign the =
> drive letter associated with the Book Port, but as that it isn't being =
> recognized, it doesn't appear in the list, in order for me to reassign it.
=
> This is not just in the control panel under system and administrative =
> tools, but also in Windows Explorer and My Computer.=20
> Finally, I'm guessing it doesn't make a difference as far as getting help
=
> with this recognition problem, but I did update the Book Port transfer =
> software on both computers, and via the laptop I updated the firmware.=20
> It's still working perfectly with the laptop, and not though the transfer
=
> program appears to be working on the desktop, as far as finding and cueing
=
> things up, but it still tells me the Book Port is not connected. I'm sure
=
> this is not a problem with the program because when I plugged in the USB =
> cable earlier, a message pops up saying one or more USB devices on this =
> computer are not recognized.
> Any other suggestions? I would really like to get this thing working =
> directly on the desktop and bypass the transferring through the laptop.
> Thanks again.
> Tiffany
tjessen@xxxxxxxxxxxxx
Other related posts:
