[bookport] Re: Sleep time
- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 26 Aug 2004 08:02:46 -0400
I don't think this is specific to your unit. We have been able to =
duplicate the problem, now all we need to do is figure out why. Fixing it =
is easy after that and will most likely just be a firmware update.
>>> jerry.neufeld@xxxxxxxxxx Wednesday, August 25, 2004 7:54:53 PM >>>
Hello Larry.
Well, all I can say about my unit, one of the most valuable devices in my
company every day, is that, regardless of the time limit I set, the device
does not suspend operation except upon unpredictable occasions. Dependent
upon upon this marvelous device as I am, I cannot conceive of parting with
it for a trivial problem of this kind, not unless, as I have considered
several times, I purchase another, justy in case. You people have really
done something for which I hope you receive sufficient recognition.
My thanks.
Jerry
----- Original Message -----=20
From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Wednesday, August 25, 2004 7:43 AM
Subject: [bookport] Re: Sleep time
> Jerry:
>
> Can you give us any more details on this situation?
>
> As far as we know, the sleep timer, which you can disable by setting to =
0
=3D
> by the way, has worked fine in all firmware releases.
>
>
> >>> jerry.neufeld@xxxxxxxxxx Wednesday, August 25, 2004 7:35:19 AM >>>
> Good morning everyone.
>
> Since I purchased my BookPort last December, regardless of firmware =3D
> version,
> my BookPort has shut off only occasionally after the 30-minute period I =
=3D
> have
> set for it. I do not find this especially troublesome although, at =
times,
=3D
> it
> would be nice if it functioned properly. In truth, I wish the feature =
were
=3D
> a
> toggle. In any event, is mine the only one to malfunction in this almost
> insignificant area and, what might be the fix.
>
> My congratulations to the APH people who have continued to improve this
> remarkable device.
>
> Jerry
>
>
>
>
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