[bookport] Re: General failure - operation not completed
- From: "ROB MEREDITH" <rmeredith@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 08 Oct 2004 15:20:53 -0400
I think you have a fire wall problem or a connection problem. I would =
recommend turning your fire wall off while updating the firmware. You have =
the latest software already.
>>> peter.rand@xxxxxxxxxxxx 10/08/04 01:45PM >>>
Rob,
Nope, it doesn't help.
Downloaded and installed the file, but checking for new firmware or
software still results in "general failure" message.
Peter
ROB MEREDITH wrote:
>Peter:
>
>Just download and run the following:
>
>www.aph.org/tech/bp_setup.exe=3D20=20
>
>If this doesn't solve your problems, let us know.
>
>Rob Meredith
>
> =20
>
>>>>peter.rand@xxxxxxxxxxxx 10/08/04 05:21AM >>>
>>>> =20
>>>>
>Hi Larry/Rob,
>
>I'm now back in town, and would love to solve the following issue =
which=3D20
>we discussed earlier:
>
>When I plug in the Book Port to my WinXP notebook I get the message:
>
>"A Book Wizard Reader update is required for this version of Book =
Port=3D20
>Transfer,
>but an error occurred while trying to download the update. Please=3D20
>download the update
>through the Check for Updates option on the Book Wizard Reader help=3D20
>menu, or connect
>to the Internet before starting Book Port Transfer".
>
>Neither of the above two suggestions results in an update to the =
Book=3D20
>Wizard Reader.
>
>Then, when I'm in Book Port Transfer and select Options/Advanced and=3D20
>check for a software or firmware update,
>I get the error message:
>
>"General failure - operation not completed"<>
>
>Software and firmware are, I believe, the most recent betas (as per=3D20
>about September 18th).
>
>Peter
>
>
>
>Peter Rand wrote:
>
> =20
>
>>Hi Larry,
>>
>>I tried at 2pm EST, and still get the same error.
>>I'm leaving on a trip tomorrow, so I can't back to you for
>>a while on this.
>>
>>Peter
>>
>>
>>LARRY SKUTCHAN wrote:
>>
>>=3D20
>>
>> =20
>>
>>>Peter:
>>>
>>>Would you try it again this morning. It is possible we had Web host =
=3D3D
>>>problems.
>>>
>>>
>>>=3D20
>>>
>>> =3D20
>>>
>>> =20
>>>
>>>>>>peter.rand@xxxxxxxxxxxx Friday, September 17, 2004 7:13:54 AM >>>
>>>>>> =3D20
>>>>>>
>>>>>> =3D20
>>>>>>
>>>>>> =20
>>>>>>
>>>Hi Larry,
>>>=3D20
>>>
>>> =3D20
>>>
>>> =20
>>>
>>>>Are you connected to the internet when you check?
>>>> =3D20
>>>>
>>>> =3D20
>>>>
>>>> =20
>>>>
>>>Yes. I also deleted some files on the Book Port to ensure that there =
=3D3D
>>>was=3D3D20
>>>more than enough room for the firmware update.=3D3D20
>>>
>>>Peter=3D3D20
>>>
>>>=3D20
>>>
>>> =3D20
>>>
>>> =20
>>>
>>>>=3D3D20
>>>>=3D3D20
>>>> =3D20
>>>>
>>>> =3D20
>>>>
>>>> =20
>>>>
>>>>>>>peter.rand@xxxxxxxxxxxx Friday, September 17, 2004 12:56:07 AM >>>
>>>>>>> =3D20
>>>>>>>
>>>>>>> =3D20
>>>>>>>
>>>>>>> =20
>>>>>>>
>>>>Larry,=3D3D20
>>>>=3D3D20
>>>>When I'm in Book Port Transfer and select Options/Advanced and =3D3D
>>>> =3D20
>>>>
>>>> =3D20
>>>>
>>>> =20
>>>>
>>>check=3D3D3D20
>>>=3D20
>>>
>>> =3D20
>>>
>>> =20
>>>
>>>>for a software
>>>>or firmware update, I get the error message:
>>>>"General failure - operation not completed"=3D3D20
>>>>=3D3D20
>>>>Software and firmware are the most recent betas.=3D3D20
>>>>=3D3D20
>>>>Peter=3D3D20
>>>>=3D3D20
>>>>=3D3D20
>>>>=3D3D20
>>>> =3D20
>>>>
>>>> =3D20
>>>>
>>>> =20
>>>>
>>>=3D3D20
>>>
>>>
>>>
>>>
>>>=3D20
>>>
>>> =3D20
>>>
>>> =20
>>>
>>
>>=3D20
>>
>> =20
>>
>
>
>
>
>
>
> =20
>
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