Are you sure the flash card is in the unit? If so, with the unit unplugged from the computer, remove and reinsert the card. ----- Original Message ----- From: "James Nuttall" <jnuttallphd@xxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, October 04, 2004 7:50 AM Subject: [bookport] BookPort not recognized by computer > My BookPort has gone haywire. My batteries ran low so I took a new set of batteries and install them in the BookPort. When I restarted my BookPort it said "no files", even though there were files originally on the memory card. I hooked the BookPort up to my computer. The computer beeped acknowledging a device being hooked up. However when I opened the book for transfer program. The program said the BookPort was not connected to the computer. I have removed the batteries and reinstall them. This is not reset the BookPort or corrected the problem. > > Can anyone give me help on this? > > Jim Nuttall -- East Lansing, Michigan >