[bookcourier] Re: Future BookCourier Development
- From: "Graham John Lewis [gjl]" <gjl@xxxxxxxxxx>
- To: <bookcourier@xxxxxxxxxxxxx>
- Date: Tue, 5 May 2009 14:08:48 +0100
Kate,
Does recasing include a new keypad? I hate to chuck my
bookcourier away as all that seems to be broken is the keypad. I did
have it cleaned by the local distributor but I think it needs more than
that now.
From: bookcourier-bounce@xxxxxxxxxxxxx
[mailto:bookcourier-bounce@xxxxxxxxxxxxx] On Behalf Of BookCourier
Sent: 01 May 2009 22:21
To: bookcourier@xxxxxxxxxxxxx
Subject: [bookcourier] Re: Future BookCourier Development
Hi Jeanette,
We do have a few battery doors available. We can also completely re-case
a BookCourier for an additional $25 (US). If anyone is interested, send
an email to support@xxxxxxxxxxxxxxx and we'll set up the service for
you.
Katie
At 04:36 PM 4/30/2009, you wrote:
Hi, Katy,
A question about the tune-up -- can a new battery door be provided as
well as the rest of the clean-up?
Jeanette Sharp
----- Original Message -----
From: BookCourier <mailto:bookcourier@xxxxxxxxxxxxx>
To: bookcourier@xxxxxxxxxxxxx
Sent: Thursday, April 30, 2009 4:13 PM
Subject: [bookcourier] Future BookCourier Development
Hi everyone,
First, I want to apologize for the way that information about
BookCourier development was conveyed to the group. We should have made
an announcement to the group and not to an individual. We do appreciate
the loyalty of this group and I'm sorry about the way this situation was
handled. Here is what we should have said:
Due to the current economic conditions, Springer Design has stopped work
on new development for BookCourier. The time has come for the company to
change course and pursue other opportunities. This shift in focus means
we will not release BookCourier Braille or add any enhancements to
BookCourier. However, we will continue to support all products in the
field. As an example, we recently made changes to the Transfer Tool
software so that Bookshare.org and Audible files would continue to work
with BookCourier. We are also happy to provide a tune-up for your
BookCourier (see below for details).
The user group will remain intact for the time being and I will continue
to monitor the list. This group was originally started by Peter Scialli
of ShrinkWrap Computing who passed away nearly a year ago. He is still
considered the owner of this list although I do have some administrative
privileges. You are welcome to use the list to discuss other products
and to ask questions about BookCourier. You can also contact Springer
directly through email (support@xxxxxxxxxxxxxxx). We are planning to
revamp the web site so that it contains only information about how to
get service for an existing BookCourier.
Working with all of you has been a pleasure. We appreciate your support
and loyalty.
Katie
BookCourier Tune-up. Springer will replace the keypad, check and replace
the battery contacts, if necessary, and generally clean-up the unit
inside and out. This service costs $65 (US) and includes return shipping
by Priority Mail. Just contact us at support@xxxxxxxxxxxxxxxxxxx and
we'll set up the service for you.
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