[bookcourier] Re: Future BookCourier Development

  • From: BookCourier <bookcourier@xxxxxxxxxxxxx>
  • To: bookcourier@xxxxxxxxxxxxx
  • Date: Tue, 05 May 2009 15:42:56 -0700

The $65 (US) BookCourier tune-up includes a new keypad, if necessary.

At 06:08 AM 5/5/2009, you wrote:

Kate,
        Does recasing include a new keypad?  I hate to chuck my bookcourier away as all that seems to be broken is the keypad.  I did have it cleaned by the local distributor but I think it needs more than that now.
 
 
From: bookcourier-bounce@xxxxxxxxxxxxx [ mailto:bookcourier-bounce@xxxxxxxxxxxxx] On Behalf Of BookCourier
Sent: 01 May 2009 22:21
To: bookcourier@xxxxxxxxxxxxx
Subject: [bookcourier] Re: Future BookCourier Development
 
Hi Jeanette,

We do have a few battery doors available. We can also completely re-case a BookCourier for an additional $25 (US). If anyone is interested, send an email to support@xxxxxxxxxxxxxxx and we'll set up the service for you.

Katie

At 04:36 PM 4/30/2009, you wrote:

Hi, Katy,
 
A question about the tune-up -- can a new battery door be provided  as well as the rest of the clean-up?
 
Jeanette Sharp   
 
----- Original Message -----
From: BookCourier
To: bookcourier@xxxxxxxxxxxxx
Sent: Thursday, April 30, 2009 4:13 PM
Subject: [bookcourier] Future BookCourier Development
Hi everyone,
 
First, I want to apologize for the way that information about BookCourier development was conveyed to the group. We should have made an announcement to the group and not to an individual. We do appreciate the loyalty of this group and I'm sorry about the way this situation was handled. Here is what we should have said:
Due to the current economic conditions, Springer Design has stopped work on new development for BookCourier. The time has come for the company to change course and pursue other opportunities. This shift in focus means we will not release BookCourier Braille or add any enhancements to BookCourier. However, we will continue to support all products in the field. As an example, we recently made changes to the Transfer Tool software so that Bookshare.org and Audible files would continue to work with BookCourier. We are also happy to provide a tune-up for your BookCourier (see below for details).
The user group will remain intact for the time being and I will continue to monitor the list. This group was originally started by Peter Scialli of ShrinkWrap Computing who passed away nearly a year ago. He is still considered the owner of this list although I do have some administrative privileges. You are welcome to use the list to discuss other products and to ask questions about BookCourier. You can also contact Springer directly through email (support@xxxxxxxxxxxxxxx). We are planning to revamp the web site so that it contains only information about how to get service for an existing BookCourier.
Working with all of you has been a pleasure. We appreciate your support and loyalty.
 
Katie
 
BookCourier Tune-up. Springer will replace the keypad, check and replace the battery contacts, if necessary, and generally clean-up the unit inside and out. This service costs $65 (US) and includes return shipping by Priority Mail. Just contact us at support@xxxxxxxxxxxxxxxxxxx and we'll set up the service for you.

 
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