If you don't have a service contract with FS you can take it to radio shack or a similar store. They should be able to replace the batteries with out much trouble. Also you could send it to CAT. I don't have the information right now but someone on the list might have it. The only time I would send something to FS for repair is if I had a service contract with them. Beth Koenig bethko@xxxxxxx > > Hi. I have a bl 2000 18 cell unit which has a completely dead battery. > Are my only options at this point to go through fs and get a a new > battery for 125.00 or so? when I got the unit I only had about 8 hours > operating time with braille only, i never used the speech on it. Is this > normal? Someone told me this was not normal. I got this unit in july > 1998. I want to upgrade it to the newest software since I hear that is > now free, but I can't do anything without the battery. Help please. > > -- > Yesterday is history, tomorrow is a mystery, today is a gift. > Enjoy that gift, that's why it's called the present. > Raul A. Gallegos http://www.asmodean.net/contact.html >