[bksvol-discuss] Re: scanners' feelings

Hi Tiff,
If you're positive that a book has been replaced by a lower-quality
submission, you can write to Gustavo and explain what happened to him.
Bookshare keeps all files ever submitted, so if your book is of higher
quality it may be put back in the collection. Bookshare's intention is to
have the best quality submissions possible, so downgrading is something to
be avoided.
Hth,
Kellie

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