Joe wrote: > carbon-based computers (read humans) are > fed appropriate instructions in order to perform tasks I think there's some truth in that, but there's also a huge danger of treating readers as being unfeeling and infallible, which of course is way way off! We need to treat readers with respect (for example by writing from their point of view rather than that of the subject matter experts). Otherwise, we alienate readers and they become much less likely to successfully follow the instructions. And of course enabling readers to succeed is what the job's all about. Regards, Craig ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelists.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************