[amayausers.com] Re: Machine down, Tech guessing!

  • From: theboards@xxxxxxxxxxxxxx
  • To: amayausers@xxxxxxxxxxxxx
  • Date: Sat, 19 Sep 2009 18:50:35 UT

This message was posted by Steve I on AmayaUsers.com. PLEASE DO NOT REPLY VIA 
EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: 
http://www.amayausers.com/boards/ultimatebb.php?/topic/1/782/2.html#000018

Is there a map somewhere of the main PCB?  I have one that is out, I would hate 
to spend 1,300 on a new board if one can be fixed.  I have 8 machines and all 8 
boards were replaced less than 2 years ago under warranty. Melco used to have 
an employee that repaired the boards but he no longer works there. That tells 
me that the boards can be repaired.  I know times are tough but offering to 
repair a board rather than replacement would go a long way in peoples decision 
when it's time to purchase a new machine(s).  I could be mistaken, but when I 
replaced all 8 boards the first time they wanted them back and reconditiond 
boards were available at that time.

I got an x motor tracking error when the problem first started.  After talking 
to tech support I am pretty sure it's the motor and the board. Tech support 
suggested the bad motor "took out" the main board.  I'm no computer wizard, but 
it seems like they could design in safeguards for that not to happen.  Now I am 
faced with replacing a $400 motor and a $1300 board.  If the y or z motor 
decides to give it up in the near future I could be potentially looking at two 
more boards.

If there is a map out there of the main PCB I would appreciate any information 
on how to obtain one.

Thanks,

Steve I.
Trinity Embroidery

=========================================================== 

The AmayaUsers Mailing List
Website: http://www.amayausers.com
Discussion Board: http://www.amayausers.com/boards
Subscribe/Unsubscribe: http://www.amayausers.com/list

=========================================================== 

Other related posts: