[access-uk] Re: xp upgrade question

Further to this thread, regarding technical support calls, we have had a
significant number of calls from people who have upgraded to windows XP and
then had trouble with the system.

Our advice to these people and anyone else who happens to ask is not to use
an upgrade install but try where possible to do a fresh, full install of
windows XP.

Wally Harding
RNIB Hi-tech support


-----Original Message-----
From: John Farley [mailto:john_farley@xxxxxxxxxxxxxx]
Sent: 13 July 2004 23:47
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: xp upgrade question


Hello Keith,

All you need to do when installing from an upgrade is to "prove" to it that
you are an upgrade user .

If you are installing to a blank hard disk then you are asked to place the
earlier, qualifying disk, into the drive. Once this is done the install will
continue. So, if you have an install disk for, say, Windows 98, then place
it into the disk drive and all will go well, you then replace the XP disk. 

I cannot remember if you need to do this if installing over a running system
or if the running system is sufficient.

By the way, it is extremely difficult, if not impossible, to install XP with
a screen reader only, I think you will need sighted assistance.

 




Regards, John

Contact on : (Home)
john_farley@xxxxxxxxxxxxxx
        or : (work)
john.farley@xxxxxxxx

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Keith Barrett
Sent: 13 July 2004 23:36
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] xp upgrade question

Hi List,

Thanks to all those who responded to my earlier question concerning ebay and
xp.

Now, just one more question.

Several of you mentioned an upgrade package.

I presume I would need to install this upgrade while running windows 2000?

Also, what if I wanted to do a clean install.  From time to time, if I get
problems or simply if I think I have too much trash on my disk, I reformat
it and reinstall from scratch, booting from my windows 2000 cd.

I presume that an upgrade package would not allow me to do this?

I know I could use restore in xp but I am not happy with this and would
rather have the option of starting again.

So, with this in mind, do I need to get the full version?

The reason for considering the upgrade is that I have a couple of devices
one being a panasonic kxp6500 printer and the 2k drivers are a bit unstable.


Keith

- -

Keith Barrett


gw4nby

Bridgend
South Wales
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