[access-uk] Re: selling a jaws license
- From: Tristram Llewellyn <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
- To: "'access-uk@xxxxxxxxxxxxx'" <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 18 Jun 2012 10:26:05 +0000
HI Richard
I appreciate what you say, there are lower cost alternatives around and in a
domestic environment users are free to make a choice. When it comes to access
to their work it is slightly different and it is not driven by consumer choice
quite so directly.
NVDA performs very well for home users doing average tasks, those on the
Macintosh also have Voice Over for those who consciously switch away from
Windows but though it works well is sometimes inefficient in time and
complexity. However in a work situation where Windows will remain dominant for
a very long time to come the commercial screen readers will remain important.
Most work systems do not work out of the box, somebody needs to support them or
go in and make that happen, frequent and ongoing development is still required
possibly on an incident by incident basis. VoiceOver because it is built into
an operating system and updates rather less frequently and NVDA by virtue of
being a project meet those needs less sufficiently for a corporate level
environment. Indeed how many VoiceOver users have been able to get
professional level support for using VoiceOver on the Mac when they really need
it, the market in training in VoiceOver is fairly non-existent because it being
free everybody expects free all the way. It seems even when people were
surveyed about paying £20 for Eloquence for NVDA there seemed to be very little
response given the much higher usability it would give NVDA.
NVDA or VoiceOver may work for people, but they don't yet cover everything.
Regards.
Tristram Llewellyn
Technical Support
Sight and Sound Technology
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Richard Godfrey-McKay
Sent: 18 June 2012 11:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: selling a jaws license
I understand all that Tristram has said, but isn't the crux of the matter
that whether people are prepared to pay for the service will depend on
market conditions? When Jaws WindowEyes and a couple of others dominated
the market, I suspect that market conditions were different from those
prevailing today. I have used JFW since version 1, but it's by no means
clear to me that it will be the screenreader of choice for so many in the
future.
Richard
Richard Godfrey-McKay
Telephone: 01738-445 880
Mobile: 07791 452 593
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Tristram Llewellyn
Sent: 18 June 2012 10:22
To: 'access-uk@xxxxxxxxxxxxx'
Subject: [access-uk] Re: selling a jaws license
Dear Jim
Software is unlike anything else we have in the real world in that it is not
a "thing" that you have to own that actually depreciates, but instead with
software you purchase is the right to use it which is sometimes
transferrable or not according to the stipulation of the developer as rights
granted to you by its license.
Part of the reason for this is that software has an ongoing cost regarding
its maintenance even if you no longer own it yourself. If you sell JAWS for
X amount of money that goes back into your pocket, whilst the cost of
supporting it still lies with Freedom Scientific and associated dealers. A
table or any other object can be sold and the deal is done it usually does
not require anything else however nobody is going to help if you get a chip
in the table or the leg falls off. For software it is different because
those who will have to continue to look after that copy of JAWS brought by
another individual still have the ongoing duty and cost to maintenance and
support it, replace activations, replace a dongle, figure out why something
doesn't work. This is the thinking behind a registration fee.
The requirement to upgrade to the latest version is more an indication that
Freedom Scientific does not want a second hand market in its software. Some
developers don't even allow you to transfer a license to another individual.
I own several software titles that are like this. On some of these if I
lose a dongle I would literally have to buy the software all over again.
With JAWS as long as your are registered you do not have to buy your license
over again.
One reason personally why I don’t think the second hand market in software
is so good is that sometimes those with software to sell do not always play
nicely. I have personally seen more than once where somebody has brought
off a blind forum and found somebody has taken their money but not provided
to keys to the software license itself leaving the buyer high and dry. This
should never happen but it does.
I know now (and of course it is a Monday morning) that the hounds of hell
will be unleashed upon me as a result of putting my head above the parapet.
Regards.
Tristram Llewellyn
Technical Support
Sight and Sound Technology
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
jim mcauslan
Sent: 18 June 2012 08:21
To: access-uk
Subject: [access-uk] selling a jaws license
Hi List,
I have a lisence for Jaws professional version 12 and it is now surplus to
requirement but I found out that if I wish to sell on the lisence I have to
firstly upgrade it to the latest version and then pay a transfer of
ownership fee of £80 or there abouts.
My question is why can't I sell this product to whoever is willing to pay
for it?
Why does it have to be the latest version and why does it cost so much to
transfer ownership?
Seems like a huge rip off curtesy of Freedom Scientific, or am I just being
overly cynical?
Jim McAuslan from sunny Findhorn
jim.mcauslan@xxxxxxx
minds are like parachutes
work best when open
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