I think where some things can get a little difficult is where there are components of an application some of which may be running as services and the like that are deeply embedded in the system. The task may sound simple in that you stop them in order to remove them as part of the installer script, however in the real world this may be more complicated than it sounds. I know Nero has a CD packet writing utility sitting in the system tray at least as well of a lot of other stuff like Nero Agent. However Nero like Easy CD Creator has really lost its way, bloated and probably suffering gowt too so it has possibly the same need for removal tools. Regards. Tristram Llewellyn Technical Support Sight and Sound Technology Welton House North Wing, Summerhouse Road, Moulton Park, NN3 6WD Web : www.sightandsound.co.uk Email: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Support: Support@xxxxxxxxxxxxxxxxxxx General: info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 01604 798 000 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Limited is a trading subsidiary of 2nd Phoenix Limited. Registered Address - Blenheim House, York Road, Pocklington, York, YO42 1NS. VAT Number - GB 860 2121 66. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq