[access-uk] Re: Re; error report
- From: "Justin R" <mypc128@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 27 May 2004 01:15:50 +0100
I see, andy, I'll have a dig around tomorrow and see if there is anything
windows that reports driver problems or something like that. there must be
surely. i'll have a look as, it'd be helpful for me and anyone else too.
Justin
----- Original Message -----
From: "Andy Collins" <Andy@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 26, 2004 8:25 PM
Subject: [access-uk] Re: Re; error report
> Hi Justin -
>
> Thanks for the suggestion, found the following 2 entries [amongst others],
I
> regularly have trouble with PowerDVD, but don't know how to sort it, and
the
> one about JFW is interesting, and I'd be interested to see what others
say,
> so here are 2 of the log entries: [by the way, there was nothing in there
> about drivers as commented upon in the error report]
>
>
> 18 April 2004
>
> Applicatio n Error
>
> Faulting application powerdvd.exe, version 4.0.0.1813, faulting module
> appbarcom.dll, version 1.0.0.1, fault address 0x0000bb8b.
>
> 08 May 2004
>
> Applicatio n Error
>
> Faulting application jfw.exe, version 5.0.621.0, faulting module jfw.exe,
> version 5.0.621.0, fault address 0x001244d0.
>
> Andy
> ----- Original Message -----
> From: "Justin R" <mypc128@xxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, May 26, 2004 7:38 PM
> Subject: [access-uk] Re; error report
>
>
> Hi Andy,
> have you and Debbie looked in the error log report? is that any good in
> understanding what's going on. its in the start menu under "help and
> Support" then can tab down to the link (if you the layout isn't set in
> classic view) "use tools to view you computer's information and diagnose
> problems".
> in that... you then have a list on the left, in that list, go to Advanced
> systems information. then, after that, go into the right pain view and
> select the link "view error log". not very easy to understand the logs
but
> look for the date that your crash happened, get jaws etc. to read the log.
>
> maybe copy and past it here. it might help.
>
> Just a thought.
>
> all hte best,
>
> Justin
>
>
> Hi Debbie -
>
> Just to say, you're not on your own in this, It quite regularly happens
for
> me too, and I've now stopped sending the error reports, but like you, have
> no idea which driver could be causing the problem, and I have checked for
> updates for drivers from the MS website.
>
> Sorry I can't help!
>
> Andy
> ----- Original
>
>
>
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