[access-uk] Re: Plusnet's Broadband Your Way

  • From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 2 May 2008 14:12:04 +0100

Hi Adrian -

Thanks for this, sounds quite encouraging then; I have always found Plusnet 
very good, and their customer support to be very responsive.

Can I ask, do you download audio books and/or music? If so, have you noticed 
any obvious slow down in download times? and how about streeming radio, any 
drop outs more than on the old package?

Thanks -

Andy
----- Original Message ----- 
From: "Adrian Higginbotham" <adrian.higginbotham@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, May 02, 2008 12:50 PM
Subject: [access-uk] Re: Plusnet's Broadband Your Way


| Hi andy - I'm on that package, and infact switched from the package you 
are currently on in january this year.  all seemed fine initially but I 
didn't experience some connectivity issues in the early evening for a couple 
of weeks where-by at typicly busy times, EG between approx 5 pm and 9 PM 
connectivity seemed to drop sometimes as often as every tne minutes. 
sometimes I was able to reconnect immediately, other times not for several 
minutes or even the rest of the evening.  I was experiencing some other 
networks issues at the time, namely an IP conflict between a couple of 
devices one of which was my router so this may have contributed to the 
problem but that wouldn't account the the issue mainly occuring at this 
particular time of day.
|
| happily all seems to have been fine for the last month or so, no dropped 
connections at all.  plus.net do seem to go through the occasional rough 
patch from time to time but overall I'm as happy with the broadband your way 
package as I have been with their other packages for the last 5 or 6 years 
and sticking with one ISP for that long says a lot if reading around the Web 
on ISP satisfaction generally is anything to go by.
|
| note though that the useage cap went up from 8 gb to 15 gb just this week 
making it a pretty attractive package so there might be a spert of high 
demand on the network so your initial experience might reflect this but 
improve later.
|
| advantage of plus.net is you can manage your account online so you can 
just change packages yourself, no need to ring a call centre that said line 
quality to sheffield seems to be significantly better than to asia and it's 
often worth phoning just to see what cool 80's tunes they've got on the hold 
music.  fave Squeeze track anyone?
|
| Adrian Higginbotham
| Project manager: Learning services
| Becta
| Tel: Direct dial 024 7679 7333 - Becta switchboard 02476-416994.
| Email: Adrian.Higginbotham@xxxxxxxxxxxx
| Web: http://www.becta.org.uk/
| BECTA, Millburn Hill Road, Science Park, Coventry, CV4 7JJ
|
|
| -----Original Message-----
| From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
Of Andy Collins
| Sent: 02 May 2008 11:03
| To: access-uk@xxxxxxxxxxxxx
| Subject: [access-uk] Plusnet's Broadband Your Way
|
| Hi all -
|
| I currently have what Plusnet called a pay as you go 2GB download per 
month account. For the same monthly charge, I can opt for what they call 
'Broadband Your Way' with a 15GB download monthly allowance! This sounds 
good on the face of it, but I'm wondering if it will mean slower speeds.
| I've had a look at and tried to make sense of the expected down stream and 
upstream speeds for different times of the day, and I'm not sure if I'll 
notice a difference between them, and what I currently experience. Firstly, 
I'm not sure how to check what current down stream and up stream speeds I 
get, but in the new package, they talk of download streams of between 256 
and 320, at the busier times of the day, but these numbers are also affected 
by what is being downloaded; the upstream speed is generally 128.
|
| Is anybody on this list using Broadband Your Way, and able to share their 
experience of it with us? Or in a general way, can anybody say if the above 
speeds are adequate for larger downloads of music and audio books?
|
| Thanks for any input -
|
| Andy
|
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