Hi Adrian - Thanks for this, sounds quite encouraging then; I have always found Plusnet very good, and their customer support to be very responsive. Can I ask, do you download audio books and/or music? If so, have you noticed any obvious slow down in download times? and how about streeming radio, any drop outs more than on the old package? Thanks - Andy ----- Original Message ----- From: "Adrian Higginbotham" <adrian.higginbotham@xxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, May 02, 2008 12:50 PM Subject: [access-uk] Re: Plusnet's Broadband Your Way | Hi andy - I'm on that package, and infact switched from the package you are currently on in january this year. all seemed fine initially but I didn't experience some connectivity issues in the early evening for a couple of weeks where-by at typicly busy times, EG between approx 5 pm and 9 PM connectivity seemed to drop sometimes as often as every tne minutes. sometimes I was able to reconnect immediately, other times not for several minutes or even the rest of the evening. I was experiencing some other networks issues at the time, namely an IP conflict between a couple of devices one of which was my router so this may have contributed to the problem but that wouldn't account the the issue mainly occuring at this particular time of day. | | happily all seems to have been fine for the last month or so, no dropped connections at all. plus.net do seem to go through the occasional rough patch from time to time but overall I'm as happy with the broadband your way package as I have been with their other packages for the last 5 or 6 years and sticking with one ISP for that long says a lot if reading around the Web on ISP satisfaction generally is anything to go by. | | note though that the useage cap went up from 8 gb to 15 gb just this week making it a pretty attractive package so there might be a spert of high demand on the network so your initial experience might reflect this but improve later. | | advantage of plus.net is you can manage your account online so you can just change packages yourself, no need to ring a call centre that said line quality to sheffield seems to be significantly better than to asia and it's often worth phoning just to see what cool 80's tunes they've got on the hold music. fave Squeeze track anyone? | | Adrian Higginbotham | Project manager: Learning services | Becta | Tel: Direct dial 024 7679 7333 - Becta switchboard 02476-416994. | Email: Adrian.Higginbotham@xxxxxxxxxxxx | Web: http://www.becta.org.uk/ | BECTA, Millburn Hill Road, Science Park, Coventry, CV4 7JJ | | | -----Original Message----- | From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins | Sent: 02 May 2008 11:03 | To: access-uk@xxxxxxxxxxxxx | Subject: [access-uk] Plusnet's Broadband Your Way | | Hi all - | | I currently have what Plusnet called a pay as you go 2GB download per month account. For the same monthly charge, I can opt for what they call 'Broadband Your Way' with a 15GB download monthly allowance! This sounds good on the face of it, but I'm wondering if it will mean slower speeds. | I've had a look at and tried to make sense of the expected down stream and upstream speeds for different times of the day, and I'm not sure if I'll notice a difference between them, and what I currently experience. Firstly, I'm not sure how to check what current down stream and up stream speeds I get, but in the new package, they talk of download streams of between 256 and 320, at the busier times of the day, but these numbers are also affected by what is being downloaded; the upstream speed is generally 128. | | Is anybody on this list using Broadband Your Way, and able to share their experience of it with us? Or in a general way, can anybody say if the above speeds are adequate for larger downloads of music and audio books? | | Thanks for any input - | | Andy | | ** To leave the list, click on the immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | ** If this link doesn't work then send a message to: | ** access-uk-request@xxxxxxxxxxxxx | ** and in the Subject line type | ** unsubscribe | ** For other list commands such as vacation mode, click on the | ** immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | ** or send a message, to | ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | | | ** To leave the list, click on the immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | ** If this link doesn't work then send a message to: | ** access-uk-request@xxxxxxxxxxxxx | ** and in the Subject line type | ** unsubscribe | ** For other list commands such as vacation mode, click on the | ** immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | ** or send a message, to | ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq