Hi All Has my nice been given wrong information? She says she has been told that she must have new mobile number, If the new SIM is different (ie size) to the old SIM. So for example if the old SIM was from an old handset, and she wants An upgraded handset, then she has to have a new mobile number. Is this true ? However this link here: http://tinyurl.com/385zbc5 Does seem to suggest that if the new handset SIM, is with The same Company as the old mobile, the company can easily Transfere the telephone number to the new SIM. If yes I am surprised not all sales staff know how! Regards, Derek ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq