[access-uk] Re: Lloyds banking: beware you could be in the red jaws users
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 15 Oct 2010 13:18:30 +0100
Very good point, Ian.
I've asked for this to feature to be included, so hopefully the change
will soon be made more permanent.
George.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Ian Robinson
Sent: 15 October 2010 13:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Lloyds banking: beware you could be in the
red jaws users
Damon et Al,
JAWS will announce the dash as a minus if it is followed by either a
number or a dollar symbol, even if punctuation is turned off. It
doesn't announce the dash as a minus when it is followed by a pound
symbol.
The trick is to add an entry to the dictionary with a dash followed by
a
pound symbol being announced as "minus pounds".
Regards.
Ian
On 15/10/2010 11:20, Damon Rose wrote:
> You've not read my message properly. The dash comes before a pound
sign,
> not a number.
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
> Of Iain Lackie
> Sent: 15 October 2010 11:09
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Lloyds banking: beware you could be in the
red
> jaws users
>
> I am not sure how accurate this is. If I go into Notepad and type -3
(a3
> immediately preceded by a dash), JAWS 11 reads this as minus 3.
Indeed,
> in typing this message, the same thing happens. If there is a space
> between the dash and the number, it is read as - 3. I find it hard
to
> believe that this behaviour would not be replicated on an online
page.
> Does the Lloyds page actually have a dash immediately preceding a
> number? If there is a space, would Window-Eyes or any other
screenreader
> handle the situation differently?
>
> Iain
>
> --------------------------------------------------
> From: "Alexander Shannon"<alexander.shannon@xxxxxxxxxxxxxx>
> Sent: Friday, October 15, 2010 10:20 AM
> To:<access-uk@xxxxxxxxxxxxx>
> Subject: [access-uk] Re: Lloyds banking: beware you could be in the
red
> jaws users
>
>>
>> Hi Damon,
>>
>> Thank you for your message. Like yourself, I am a Lloyds customer,
>> (and sometimes use online banking), so I will certainly be making
>> Lloyds bank aware of the confusion they are causing to Jaws users.
>>
>> However, in view of Steve Nutt's comment that the Lloyds bank
change
>> in layout does not cause problems for window-eyes users, I will
also
>> be contacting my Jaws supplier's support team to make them aware
that
>> Jaws is unable to correctly interpret the - as a minus sign when it
>> precedes figures in a balance when displayed online.
>>
>>
>>
>> Alexander Shannon
>>
>>
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